- Determine the appropriate change management methodology (this might be off the shelf or bespoke).
- Based on activities outlined in the transformation plan, undertake a change impact assessment, making a recommendation of the change management tool to use to undertake the impact assessment.
- Based on the outcomes of the impact assessment, make a judgement on whether certain populations have too much change and make recommendations to adjust plan accordingly. This assessment will also determine training and development needs and working closely with the organisation design lead to determine any structural / people changes.
- Prior to change, make a change readiness call, working with local change leaders per market or function. Changes may be people and culture, process and or technology based and most likely a combination of all three.
- Work with locally based change leaders to implement the changes and monitor the impact of adoption levels in a business partner model.
- To maximise adoption, look at tools and methods we could use to increase levels of adoption. These might include off the shelf apps and web-based tools. Work with Technology leadership to determine fit of these tools and implementation plan.
- Establish with the transformation team the Change Capability Centre. This will contain the tools, methods and approaches that define the Aztec way to do change. Part of this will be conducting regular webinars to upskill the change community, including those who are responsible for implementing change in their relevant functions, areas, and jurisdictions.
- Run a change management network, including those responsible for leading change in their jurisdictions. This role will influence and closely support this community, providing consistent approaches, tools, and methods.
- 8-10+ years' experience in change management from both consulting and industry. Financial Services experience would be ideal but certainly not essential
- Deep understanding in change from a behaviour, process and technology perspective - can have a spike in one area but will need some experience in both other areas
- Used to working through others to deliver the change, strong influencing skills
- Experience with change methodologies and tool kits and has a strong understanding of different approaches on the market and pros and cons of each
- Likely a change thought leader, having a strong knowledge of the latest change management thinking
- Can evidence planning, executing, and monitoring the execution of change and how to maximise adoption levels
- Exposure to the entire programme / project lifecycle with proven track record of change management within a transformation programme
- Attentive individual who is comfortable with delivering detailed outputs as well as executive level summaries
- Highly developed interpersonal, written, and verbal communication skills and demonstrable experience in senior stakeholder engagement at all levels
- Professional presentation skills, including writing and public speaking capabilities; proficiency in standard PC programs (Excel, PowerPoint)
- Results orientated, self-motivated and capable of prioritising and organising workloads
- Significant attention to detail combined with an ability to see the big picture
- Ability to take ownership and demonstrate initiative, to negotiate, consult, influence, build consensus cross-functionally and successfully navigate within a demanding environment
- Used to working in fast paced, delivery focused environments
- Role will be remote based, but with travel to the London or Southampton office once or twice a week, as the project needs. Travel to other Group jurisdictions will be required from time to time
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Associate Director, Change Management SME - Southampton, United Kingdom - Aztec
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Description
Associate Director, Change Management SME - 12 month FTC | Southampton | Aztec Group 6158
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Associate Director, Change Management SME - 12 month FTC
Job ID:
| Location: Southampton
Reports to the Change Director
Aztec are looking for a self-motivated and driven individual to support delivery of change management in the company's new transformation office.
Reporting to the Change Director, this role will be focused on planning and delivering the change on various transformation projects and programmes. There is also a requirement to contribute to the design and delivery of a Change Capability Centre which will house the change methodology and tool kit. Another key part of the role is to provide change management coaching support to project managers in a 'change lite' model.
The successful candidate will need to have experience in change management from a people and culture, process, and technology perspective and will receive significant exposure to senior executives in a fast paced and high-growth business and transformation.
This role provides the opportunity to play a pivotal role in delivering a new operating model and broader transformation to support the businesses' growth ambitions to achieve their 2026 vision.
Key Responsibilities
Skills, knowledge, expertise:
General Information:
We will provide the training, both in house for relevant technical knowledge and also for professional qualifications to enhance your ability to provide sound accountancy services. You will need to be quick to learn new systems and great with people, as we value close working relationships with colleagues, clients and business contacts.
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