- Ultimately responsible for all activities at the repair centre through the effective control of line managers and supervisory colleagues, paying attention to profits in line with the business plan.
- Engage with key members of the team to agree output targets and provide feedback on the previous day's performance.
- Engaging all team members for managerial, supervisory and customer facing positions. Reviewing the performance and objectives of staff and developing a training plan.
- Personally, monitoring customer complaints and ensuring that they are resolved quickly and fairly.
- Ensuring that all Housekeeping and Health and Safety regulations/policies are adhered to by all members of the team.
- Preparing accurate data and statistics in line with weekly and monthly reporting requirements and contributing to regional meetings helping identify and promote new business opportunities. Skills and Qualifications of a Bodyshop Manager
- Strong organisational skills
- Flexible work attitude
- Ability to effectively deliver site performance and profitable growth
- Excellent leadership skills, technical expertise.
- Strong communication skills for customer service and team communication.
- Strong leadership qualities
- Experience in the Managerial position in a Bodyshop or similar environment If you think you are a good fit for this Bodyshop Manager role, please contact Lucy @ Auto Skills and state reference job number 47237Don't worry if your CV is out of date. Get in touch and we can work that out later.
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Bodyshop Manager - Wakefield, West Yorkshire, United Kingdom - Institute of the Motor Industry. limited
Found in: Jooble UK O C2 - 5 hours ago
Description
Find jobs in the automotive retail industry
Bodyshop Manager
OTE:
£75,000Basic Salary:
£45,000Location: Wakefield We are looking to recruit a Bodyshop Manager for our body shop to facilitate and oversee the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time. The successful candidate will be an outgoing Bodyshop Manager able to deliver exceptional market-leading customer service by actively managing the delivery of a first-class customer service journey. This will be achieved by proactive control of the customer experience, from initial booking into the final return of the vehicle. Responsibilities of a Bodyshop Manager
Bodyshop Manager, Bodyshop Workshop Controller, Assistant Bodyshop Manager, Bodyshop Workshop Manager, Workshop Controller
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