- Monitors all trading application functionality and the performance of the environment.
- Provides second-level support that troubleshoots incidents and requests escalated by the business. Equally, engages where required in the Problem Management process.
- Manages installation requests, upgrades and enhancements of trading applications.
- Enhances trading applications with third-party tools and applications in staging and production environments.
- Uses SQL to automate installation, monitoring and gathering of relevant data that supports trading systems.
- Strong analytical, documentation, and problem-solving skills including deploying software and writing functional procedures.
- Hands on C++, Python, and SQL development skills are required.
- Level 2/3 front office trading/Application Support experience end users in the financial services industry is required.
- Ability to function as an individual contributor within a collaborative, team environment.
- Ability to partner across lines of business and with a variety of stakeholders.
- Knowledge of the financial services industry and multi asset trading.
- Experience supporting low latency trading environments is required
- Knowledge of SQL (T-SQL, SQL Server Management Services)
- Automation tools (Ansible, TFS, Jenkins)
- Experience supporting applications written in C, C++, or Java is a major plus.
- SQL Server Reporting Services (SSRS)
- SQL Server administration (e.g. database management, tracing)
- IIS / web service technologies / encryption certification
- ITIL certification
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Application Support Analyst/C++/Python/SQL - London, United Kingdom - Harris Allied
Description
Financial Services Application Support/C++/Python/SQLGlobal Financial Technology Industry leader has an immediate need for a Trading Applications Support Analyst to join their growing team. The individual in this business-facing role will partner with trading teams and internal stakeholders to provide excellent Level 2/3 application support.
The candidate will be focused on day-to-day support and implementation of trading applications, documentation and the creation of new tools. The candidate will take system design direction from senior engineers and senior development staff.
Responsibilities:
Experience and Skills:
Desired Skills/Experience: