Credit Controller - West Bromwich, United Kingdom - Sharp

Sharp

Verified Company

West Bromwich, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you a strong communicator? Both written and verbally?

If so, keep reading

We have an excellent opportunity for a
Credit Controller to join our team in
West Bromwich, flexible working after successful probation is available.

A car is very useful for getting to the office where free car parking is offered.

Our credit control team manage collections from and provide customer service to up to 5,000 live accounts with a monthly exposure of up to £15m.

You would be responsible for managing 1200, comprised of both public and private sector clients.

Targeted on cash collection and overdue balance collection the role involves liaising directly with clients and inter-departmentally to ensure timely and effective query identification, resolution, and remedy.

Should you meet these targets
monthly bonuses are available.

Main Responsibilities:

Investigate and resolve client queries, identifying issues, proposing solutions and carry out remedial action to ensure client queries are resolved quickly and efficiently.
Identify correct lines of reporting and escalate queries to ensure swift resolution of customer issues
Record all transactions and communications with customers and colleagues in the company database to ensure the company's records are accurate and current at all times.
Comply with company policies and governmental guidelines to ensure adherence to legal and corporate requirements.
Provide support to cashiers and finance department to ensure receipts and payments are accurately and efficiently dealt with.

**Requirements: - Proven track record within Credit Control, at least 2 years

Strong skills in MS Office, specifically Outlook
Excellent Customer Service skills
Patience and ability to remain calm in stressful situations
Ability to listen and negotiate
Analytical skills and attention to detail
Good verbal communication
Familiarity with SAP
Ability to work well in a team

About Sharp Business Systems UK Plc

By providing excellent pre-sales advice and supplying innovative, state-of-the-art solutions, which we support with outstanding service, we deliver very high-levels of customer satisfaction.

We have thousands of customers who have been with us for many years and are happy to turn to us time and time again for new products, solutions and services; our relationships are testament to the quality of the customer service we provide.