Travel Sales Administrator - Whitby, United Kingdom - Cracking Recruitment - we speak travel...
Description
Travel Sales Administratorrequired to join the UK's leading, largest and most established specialist travel company within staycation and holiday rentals based in their Whitby Regional Office.
**What will I be doing as a Travel Sales Administrator: - **- You'll be responsible for delivering a professional, efficient and quality sales and support service to all existing and new rental property owners and agencies, in line with the company process/procedure and relevant quality, contractual and legislativerequirements
- To contribute to the delivery of the property recruitment, property management service, property retention and sales plans through the retail strategy
- Working alongside the local Business Development Managers, other Regional Offices, property recruitment team and Owner Marketing team, implement any potential new owner (PNO) activity locally to deliver the company/regional targets
- Assist with the sales of the 'Property Management Service' function to new & existing owners
- Ensure owner queries are resolved efficiently and effectively in excess of expectations
- Assist in all 'Property Management Service' duties which include dealing with property owners, caretakers, tradesmen & 'out of hours' cover/calls on a rota basis
- Provide an efficient sales service to existing and new customers.
- Ensure customer satisfaction is met when dealing with complaints, resolution & after sales
Benefits of the Travel Sales Administrator role : -
- Basic salary of £20,020.
- Working normal office 5 days per week Monday
- Saturdays (Saturdays on a Rota)
- 25 days holiday, plus all bank holidays, circa 33 Days paid annual leave a year.
- Annual Company Bonus.
- Other excellent staff benefits including staff travel discounts etc;
- Ideally you will have experience of working within an administration and customer services role however we will consider individuals that are looking for their first career opportunity within the travel & tourism industry.
- You'll have good IT skills
- You'll be able to demonstrate an ability to deliver excellent customer services.
- You'll be able to work well within a team with strong attention to detail and problemsolving skills.
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