Jobs

    Application Support Engineer - London Area, United Kingdom - Humankind Global Recruitment

    Humankind Global Recruitment
    Humankind Global Recruitment London Area, United Kingdom

    1 week ago

    Default job background
    Technology / Internet
    Description

    Application Support Engineer

    London (Hybrid 2 days a week in the office)

    Permanent

    £55,000 - £70,000 depending on experience

    The Background

    We are partnered with an innovative IT Management Consultancy based in London but with a global presence who are leading advisors in their industry by creating lasting value for their clients. Due to growth within the business they are looking for an Application Support Engineer with exceptional troubleshooting skills to join the team. The day-to-day focus on the role is to work with stakeholders and team members to define application requirements, identify solutions then implement, test, document and support the end solution. This is an exciting opportunity that will include a broad range of tasks such as integration, automation and enhancing the current environment. Please note that the role will be part of the teams on call rota which will require the successful candidate to be on call approximately one week every two months.

    You...

    In order to be a successful Application Support Engineer you will have...

    • Previous experience the following areas and a real interest in the technologies and how they work:
    • PowerShell
    • VMWare
    • Microsoft Exchange
    • Storage including SAN
    • Patching

    The role

    As an Application Support Engineer you will become the subject matter expert for supported applications in both technical and operational areas. You will work on projects to gather business requirements before evaluating feasibility, providing estimates and design solutions then preparing detailed specifications. There will be a high level of collaboration with both internal and external providers and vendors to deliver end to end solutions that meet the technical requirements. As processes are implemented you will create the documentation, procedures and reproducible test cases to help with troubleshooting, testing and validation. In this role you will work as part of the team towards improving platform stability, security, deployments and upgrades, patch management and software deployment whilst making sure everything is rolled out following ITIL process and procedures

    If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on

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