Client Services Executive - London, United Kingdom - Give A Grad A Go

Give A Grad A Go
Give A Grad A Go
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
Competitive graduate salary of £35,000 - £45,000 DOE

  • Opportunity to join the employee ownership plan (ESOP)
  • Flexible progression

Company profile - Tech Startup

We are excited to introduce this Client Services Executive role where you will be joining a fast-growing PropTech SaaS startup, boasting an award-winning mobile platform.

Their ground-breaking tech is empowering construction workers on-site and creating safer & more efficient worksites.

The business leaders are serial entrepreneurs with decades of experience in startups and the infrastructure industry.

They are eager to invest in junior talent on the team providing a flexible career pathway to suit your passions and expertise.

Following huge success in APAC, they are further scaling their UK operations.


Job description - Client Services Executive

In this Client Services Executive role in London, we're currently looking for a Client Services Executive who can nurture and grow the relationships that have been built with their existing and rapidly growing customer base.

You will assist in implementing best practise solutions for their customers and work effectively to gather the appropriate internal and external resources to ensure excellent customer outcomes are created.

See full responsibilities below.


Key responsibilities -

Client Services Executive

  • In this Client Services Executive job, you can expect the following tasks, but not limited to:_
  • Own the postsale relationship with the customer, ensuring that they have identified & implemented the key value outcomes that they are looking to achieve
  • Be the voice of the customer internally, by building trust and creating meaningful relationships with internal champions and key stakeholders within their customer business'
  • Assist their product, solutions & implementation team in identifying key areas for customer growth in usage and stickiness of the product, setting their team up for success at the renewal stage
  • Act as a leader within the organisation to cultivate and suggest process improvement, product development & customer success outcome ideas

Job requirements -

Client Services Executive

  • A degree from University or equivalent commercial experience
  • Work experience within a client services or account management environment
  • Innovative, persuasive, creative, and have a genuine curiosity in their clients' business
  • Construction experience an advantage
  • Empathetic to customer needs with a passion for positive customer outcomes
  • Must work well within a team environment
  • While this isn't a sales role, previous sales experience is a plus

Benefits of the job -

Client Services Executive

  • Competitive graduate salary of £35,000 £45,000 DOE
  • Opportunity to join the employee ownership plan (ESOP)
  • Joining a rapidly growing startup already obtaining international clients
  • In safe hands with an expert management team of serial entrepreneurs with venture capital experience
  • Expect opportunities early on to be involved in client meetings and exposure to full business operations
  • Flexible progression
- this role could lead into a managerial role, sales, product or operations

  • The company comes together regularly as a team, but you can work remotely
  • Give A Grad a Go is committed to being an equal opportunity employer. All qualified applicants will receive consideration regardless of age, gender, ethnicity, sexual orientation, faith, disability or other. We are continually finding ways to improve the way we work, read our Diversity and Inclusion promise for more information about this._
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