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Torquay

    PA to Deputy Chief Allied Health Professionals - Torquay, United Kingdom - Torbay and South Devon NHS Foundation Trust

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    Permanent
    Description

    Job summary

    We are looking for an enthusiastic and competent individual to provide managerial and administrative support to the Deputy Chief Allied Health Professional (DCAHP) at Torbay and South Devon NHS Foundation Trust.

    The DCAHP provides strategic leadership to the 650 Allied Health Professionals within the Trust and is responsible for delivery of national and local standards and maintaining oversight of Quality and Safety in these areas.

    The role will be split across bases at Torbay Hospital, and Regent House, with potential for some home-based working.

    The successful applicant will need to be able to work independently, prioritising and managing their own workload effectively and responding to the needs of the DCAHP as they emerge.

    This is a great opportunity and we would like to hear from you.

    If you are looking for a new challenge, enjoy variety in your work and would like to be part of a team striving to make a difference, then please apply.

    Main duties of the job

    To provide a comprehensive personal assistant service to the Deputy Chief Allied Health Professional (DCAHP) in delivering their responsibilities.

    This includes:

  • Providing secretarial/administrative support and assisting with the management of their time and workload
  • To be the first point of contact for the DCAHP. To deal with queries and messages confidently and sensitively, taking appropriate actions and ensuring confidentially at all times
  • Support development of new ways of working that deliver Trust objectives.
  • Supporting the DCAHP relies upon close team working with the other PA's in the system including those supporting the Executive Team and the operational and clinical teams.
  • About us

    Why Work With Us

    Reporting to the Chief Nursing Officer the DCAHP provides professional leadership to the Trust's core services and is responsible for delivery of national and local standards. The DCAHP will support the System Directors to maintain oversight of Quality and Safety, Performance and Finance within their sphere of operational control.

    Supporting the DCAHP relies upon close team working with the System Director PAs along with the operational and clinical teams within each ISU.

    Job description

    Job responsibilities

    Communication and working relationships

    Provide an effective and professional service to enable the DCAHP Professionals and their teams to work efficiently. Use tact and diplomacy to

    encourage effective working across the team and with colleagues

    Undertake effective diary management, prioritising diary commitments on behalf of the DCAPH on a daily basis. Manage incoming correspondence and e-mails, including that of a confidential and sensitive nature, exercising independent judgement in order to initiate appropriate action

    Organise regular committees and group meetings. Manage agendas and papers for meetings and take accurate minutes as required

    Communicate and liaise effectively with external agencies, visitors and the local disciplines as directed and required on a range of complex and sensitive topics

    Display tact, diplomacy and confidentiality at all times, using initiative, persuasion and negotiation when necessary

    Communicate verbally and or in writing to produce confidential and sensitive correspondence

    Manage incoming telephone calls and enquiries and ensure appropriate action is taken

    Prioritise and summarise e-mails and reports, drafting responses on behalf of designated individual(s) when required

    Ensure effective communication links are set up and maintained with other Personal Assistants and senior secretaries as appropriate.

    To be able to explore effective systems to aid smooth running and organisation of meetings

    Participate in identifying areas within the administrative function that require improvement and participate in delivering this improvement

    Provide occasional support to other senior managers and Executive Directors

    Understand and maintain a high standard of confidentiality adhering to the Trust Data Protection policy at all times

    Be fully aware of the implications of and responsibilities under the Health and Safety at Work Act and the Trusts associated policies

    P lanning and organisation

    Organising meetings, distributing agendas and taking minutes

    Act as administrator, coordinator and servicing officer for a range of meetings as required with agreement with the DCAHP

    To organise Seminars/Workshops for the DCAHP

    To organise the DCAHPs emails in a professional and discreet manner

    Responsibility and accountability

    Accountable to the DCAHP at all times

    Responsibility for finance, equipment and other resources

    This post has no budgetary responsibility

    Responsible for the safe use of office equipment

    Responsibility for supervision, leadership and management

    No line management responsibility

    Book dates for supervisions and appraisals and keep records up to date

    Participate in self-development to continually improve performance and undertake development activities that are identified

    Open and maintain personnel files for staff ensuring data remains secure and confidential

    I n f or m at ion technology and administrative duties

    Proficient use of all Microsoft Office applications, especially running an outlook calendar

    M o s t challenging part of the job

    Rationalising and prioritising the requirements of the DCAHP

    Organisation of meetings/events across specialities /organisations

    Person Specification

    Qualifications and Training

    Essential

  • Recognised secretarial/administrative qualifications
  • NVQ3 in Administration or equivalent experience
  • Desirable

  • Management Qualification
  • Knowledge and Experience

    Essential

  • Recent experience in senior office administrative/secretarial role
  • Able to use Microsoft Outlook and effectively manage executive diaries and prioritise meetings on a daily basis
  • Taking minutes of formal meetings
  • Highly motivated, flexible and enthusiastic with excellent organisation and secretarial skills
  • Ability to work on own initiative and under constant pressure
  • Desirable

  • Recent experience of working in the NHS
  • Good overview of NHS Organisation and management
  • Experience of working with Directorate or Managerial Level
  • Specific Skills

    Essential

  • Proven ability to provide a high quality of secretarial and administrative support
  • Organising Meetings
  • Ability to work unsupervised and prioritise own workload to competing demands
  • Desirable

  • Organising Events


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