- Respond to customer inquiries via email, phone, and inperson, providing product information and assistance with purchasing decisions.
- Coordinate logistics for shipments and deliveries, including arranging for shipping, tracking orders, and handling returns or exchanges.
- Maintain accurate records of sales transactions and customer interactions in our CRM system.
- Collaborate closely with other departments, such as marketing and operations, to support sales initiatives and ensure a seamless customer experience.
- Proficiency in Microsoft Office applications (Word, Excel, Outlook) and experience with CRM software a plus.
- Competitive salary
- Performance bonuses
- Opportunities for career growth and advancement
- Opportunities to travel the world
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Managing Director/sales Director - Liverpool, United Kingdom - THE WATCH BOUTIQUE - LIVERPOOL
Description
Sales Support Staff Company :
The Watch Boutique - Liverpool
Liverpool Headquarters
TWB is one of the UK's leading secondary market watch dealers, specializing in luxury brands such as Rolex, Patek Philippe, Richard Mille, and Audemars Piguet.
We pride ourselves on offering a wide selection of prestigious timepieces and delivering exceptional customer service to watch enthusiasts and collectors worldwide.
We are seeking enthusiastic and motivated individuals to join our sales support team at our Liverpool headquarters.As a Sales Support Staff member, you will play a key role in assisting our sales team with administrative tasks, providing excellent customer service, and ensuring a smooth and efficient sales process for our clients.
Assist the sales team with order processing, invoicing, and inventory management.