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Southend-on-Sea

    Broker Support Technician - Southend-on-Sea, United Kingdom - The Recruiter Specialists Ltd

    The Recruiter Specialists Ltd
    The Recruiter Specialists Ltd Southend-on-Sea, United Kingdom

    Found in: Click to Hired UK C2 - 3 days ago

    Default job background
    Permanent, Full time
    Description
    Supervise the service delivery by third-party providers.


    • Maintain knowledge of end-to-end processes related to IBA, Premium Processing, Claims, and all middle office duties.
    • Preparing placement documentation, ensuring adherence to minimum standards and relevant market compliance procedures.
    • Initiate and supervise premium processing operations, assisting processing technicians in resolving queries as necessary.
    • Maintain an accurate and compliant record of placements.
    • Utilise pertinent market and internal systems to facilitate the placement process.
    • Support the internal File Audit process, collaborating with the File Review and Internal Audit team as required.
    • Collaborate with clients and brokers to address Cash & Credit Control issues, identify root causes of recurring problems, and suggest process changes to drive enhancements.
    • Establish and cultivate relationships with vital colleagues and stakeholders, including:
    • Risk Management and Compliance
    • Information Technology and Digital Management
    • Reporting Business Entity
    • Team Operations
    • Insurance Broking Authority (IBA)
    • Premium Processing (including Pro)
    • Claims Management
    Hybrid

    Permanent

    Competitive market salary and benefits

    This client is seeking a candidate with a broad spectrum of experience, please submit your CV for consideration.

    The Recruiter Insurance Specialists are acting as a Recruitment Agency

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