Service Coordinator - Ivybridge, United Kingdom - Smart Recruit Online

Smart Recruit Online

Verified Company

Ivybridge, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you looking for a challenging new role with a great local employer?

Due to continued success and rapid growth, AEP Compressed Air Technologies are looking for a Service Coordinator/Administrator to join their team based in Ivybridge.

This role is either part time or full time.

Who are we?

As the leading specialist in the South West for sales and service of air compressors, downstream equipment and pipework, AEP Ltd's reach stretches across the counties of Devon, Cornwall, Dorset and Somerset.

From our head office in Devon, and supporting offices in Ringwood and Ivybridge, we offer a vast range of compressed air plant, pneumatics and pipework which we also maintain and install.

Part of The West Group of companies, we are continuing to grow and are looking for people who would like to grow with us.

With a small, close-knit team, AEP has a relaxed working environment with a real focus on teamwork and helping one another to achieve a common goal.

Different people bring different ideas to the table which we love so if you're looking for a fresh start, a new challenge or somewhere to excel, we want to hear from you.

What can we offer you?

Competitive salary of
£21,000 £24,999 per annum
25 days holiday (in addition to Bank Holidays) and Company sick pay
Pension Scheme
Full support and back up from our highly skilled team
Training as required

What will you be doing?
Joining our team as a Service Coordinator/Administrator, you will be responsible:

Run the service schedule on SAP
Collate into postcode order and create list to work from.
Consult with Service Manager & Coordinator and plan work accordingly.
Booking in with customer, overcoming objections where necessary, selling service
Taking delivery and booking in parts, allocation of the parts to onward jobs
Create job sheets / waste transfer notes & sales orders.
Record in the diary & / or outlook calendar.
Check parts are in stock and where necessary order parts or liaise with purchasing
Processing the returned job sheets and converting the sales order to a delivery note.
Close service calls and ensure the next service date is correct on the equipment card.
Report to service manager remedial works required and quote accordingly upon further instructions.
Contact customer for remedial works after quotation has been submitted, continue to chase.
Weekly scanning / filing of job sheets and waste transfer notes.
Daily look at the customer 'Credit Hold' report and identify possible service calls this will affect.
Processing supplier warranty claims.

Essential Skills:

What do you need?
If you have experience of working within a similar role, this Service Coordinator role could be ideal for you You will also:

Be self-motivated and energetic
Have excellent interpersonal skills
Have good computer skills are essential to this role
Live within the area or within easily commutable distance

About Company:

If you have the skills and experience to excel as a Service Coordinator/Administrator with us, please apply.

Essential Requirements:

What do you need?
If you have experience of working within a similar role, this Service Coordinator role could be ideal for you You will also: