Business Administration Apprenticeship - Camberley, United Kingdom - LMP Group
Description
Brief overview of the role
The role of a Business Administration assistant is to support the office function of the surgery.
This will include supporting various office functions including answering phones, completing administration functions and work on a computer, encouraging efficiencies.
Working week
Wed - 2pm-7pm
Thursday
- 7.45am2.45pm
Total hours per week: 24 hours
Expected duration
19 months
Vacancy description
A fantastic opportunity has arisen to join the NHS, working with a dedicated team to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues.
This is a fantastic start to your career if you are looking to get into secretarial, receptionist, administrative or a clinical based role.
Duties and responsibilities
- Greet and direct patients/visitors arriving for appointments
- Answer the telephone courteously and respond to all telephone inquiries
- Register new patients
- Check prescriptions
- Collect certain fees from patients
- Make new and followup appointments for patients over the telephone
- Ensure confidentiality on all matters
Administration duties:
- Scan clinical correspondence using Docman (training to be provided)
- Receive and record new medical records arriving to the practice
- Prepare deduction summaries and print outs for patients who are moving to a new practice
- Take responsibility for ensuring the notice boards are tidy and updated regularly
- Filing and archiving
- Assist with the various recall programmes
Desired skills
- Good IT, Literacy and Numeracy skills
- Organisational and problem solving skills
- Verbal communication skills ability to deal with people in person and on the telephone
- Accurate and thorough approach
- Comfortable working to agreed objectives
- Ability to work without supervision
Personal qualities
- Proactive and able to use own initiative
- Outgoing, confident personality
- Team player
- Highly motivated
- Mature outlook
- Interested in/aptitude for learning new skills/taking on new challenges
- Reliability
Desired qualifications
5 GCSEs (or equivalent) grades 9-4/A*-C, including English and maths.
Future prospects
This is a great start to your career if you are looking to get into the NHS.
**Things to consider
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