Vasectomy Counsellor - Bristol, United Kingdom - Hanham Health

Hanham Health

Verified Company

Bristol, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB SUMMARY The role of the Vasectomy Healthcare Assistant / Counsellor is to deliver high quality services to patients referred into Hanham Vasectomy Service (HVS) in accordance with the HVS policy, national clinical guidance and service specifications.

The role will be required to provide counselling to patients and their partners, ensuring that patients are appropriately selected for vasectomy.

This should be in accordance with the inclusion/exclusion criteria for the procedure and upon review of their medical and social history ensuring that vasectomy is in the patient's best interests.

In addition, the role involves chaperoning surgical procedures and supporting the surgeons with procedure preparations, and the provision of some administrative support for the service.

The role will support a wider team in the delivery of a high standard, compliant and sustainable vasectomy service to patients within the Bristol, North Somerset and South Gloucestershire (BNSSG) area.

This will be in accordance with the service specification and contractual obligations set out by BNSSG Clinical Commissioning Group (CCG).

The success of this role relies on:
Maintaining a safe and effective service Achieving high levels of patient satisfaction Ensuring excellent standards of patient safety and care Meeting standards and targets set as Key Performance Indicators Reviewing and improving the service through audit, incident reporting, patient engagement, peer mentoring, supervision and training The role includes access to highly sensitive information and the post holder should, therefore, ensure that they conduct their work with the strictest confidence and comply with information governance, data protection and record keeping policies at all times

KEY RESULTS AREAS Counselling:

Gather information relating to the patient and their partner via an initial Patient Questionnaire Explain the effects, risks and benefits of the procedure Explain the pre-operative, surgical and post-operative elements of the procedure Discuss alternative methods of contraception Answer any questions that the patient or their partner have, ensuring a comprehensive, supportive and informative counselling session is delivered Identify patients unsuitable for vasectomy and discuss options Initiate a referral to secondary care for patients, where clinically indicated Explain the service's privacy policy to the patient and inform them of how, why and when their personal information may be used, stored or shared Obtain signed consent from the patient and, where appropriate, their partner Provide the patient with further information, in the form of written literature, to take away and absorb in their own time Book vasectomy procedure dates Inform the surgeon of the outcome of the counselling appointment and ensure the surgeon has all necessary and relevant information available to them Discuss any concerns about the patient with the surgeon Liaise with the Vasectomy Service Administrator over patient queries or appointment bookings.

Chaperone:
Supporting the surgeon in preparing the surgical suite for each procedure, ensuring compliance with infection prevention control guidelines and policy Assisting the surgeon throughout each procedure Chaperoning throughout the procedure, in accordance with national guidelines and local policy Clearing and cleaning the surgical suite, as appropriate, after each procedure and at the end of clinic Reporting any concerns noted throughout the procedure to the Service Manager Taking an itemised stock check at the end of the surgical list and reporting this to the service manager

General:

Support in the collection and reporting of activity and performance data Conduct regular audits relating to the counselling element of the service Take an active role in clinical governance, incident review, patient engagement and service improvement groups, projects and initiatives Take part in research programmes as appropriate Provide ad hoc administrative support, information, correspondence or reports as required HEALTH & SAFETY It is the responsibility of all employees to work with managers to achieve a healthy and safe environment, and to take reasonable care of themselves and others.

Specific individual responsibilities for Health & Safety will be outlined under key responsibilities for the post.

EQUALITY & DIVERSITY It is the responsibility of all employees to support Hanham Health's vision of promoting a positive approach to diversity and equality of opportunity, to eliminate discrimination and disadvantage in service delivery and employment, and to manage, support or comply through the implementation of the Hanham Health's Equality & Diversity Strategies and Policies.