Account Manager - London, United Kingdom - Creative Recruitment

Creative Recruitment
Creative Recruitment
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Looking for an agency where you are treated like adult human beings, with no micromanaging in sight? In fact, they have a non-hierarchical structure so you won't have a line manager breathing down your neck.


This London-based content strategist agency creates content, copywriting and strategy for global brands and has this fantastic opportunity for an Account Manager.

They are looking for someone to own their relationships with clients, charm them and lead theway in ensuring they get the best possible service and solutions.


  • They practice a healthy work/life balance (yes, actually). If you're still working at 6pm (or 4pm if it's a Friday), they will kindly ask you to stop working, NOW.
  • You'll join a team of people who genuinely have each other's backs. No mean fingerpointing. When an issue crops up they solve it together without blame in an "oopsie" meeting.
  • They have a steadfast flexi working setup and that's not going anywhere. It's here to stay.
  • No crazy deadlines. No stressedout bosses. They prefer chickens with their heads on.
  • The chance to work with star global brands
  • Hybrid Working

ROLE RESPONSIBILITIES:


  • Own their 'client success' process and lead on client relationships
  • Work with the Strategists to provide added value and best possible results for clients
  • Work with the Project manager to ensure clients are happy and that projects are running smoothly
  • Calling, meeting, entertaining and fostering close relationships with clients
  • Proactively explore opportunities to expand existing clients spend
  • All new work/quoting discussions with client
  • Defining and commissioning creative team (choosing writers, strategists etc.)
  • All initial briefing for new projects
  • All project finances, managing and forecasting budgets
  • Assistance to the MD with Invoicing and Credit Control
  • Work with MD and other AMs to improve processes
  • Think in 'money terms' only and owns the commercial success of the client account

ESSENTIAL EXPERIENCE:


  • Experience working in a creative/marketing/digital agency, as an Account Manager
  • Thorough understanding of digital marketing
  • Proven record of proactive relationship building and maintenance with highend stakeholders
  • Experience running budgets and invoicing
  • Experience implementing/running a client NPS (or other client satisfaction methodology).
  • Proven experience of growing clients' accounts
  • Experience briefing a creative team
  • Excellent working knowledge of GSuite and Microsoft Office
  • Experience using Xero an advantage
  • Have worked on several budgets at a time an advantage
  • Knowledge/ experience with copywriting an advantage


Creative Recruitment is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.

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