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    Data beheerder - United Kingdom - Muzz

    Muzz
    Muzz United Kingdom

    3 days ago

    Default job background
    Description
    Muzz is all about quality, not quantity.

    Join our fun and fast growing Community Management team and help uphold our behaviour and quality guidelines and keep Muzz a safe space for all our singles looking for love.

    We want to be known for prompt and amazing customer service. Help us get there
    Join our growing Community team, delivering exceptional and prompt support to our global community of members.
    Provide excellent customer service across all of our communication channels, primarily emails and in-app messages.
    Triage, investigate and escalate any reported software issues.
    Provide valuable insights where required to help us enhance our systems and service.
    Ensure tasks are actioned and responded to in a timely manner and performance targets are met.
    Someone who's open to working most days of the week (9am to 5pm with flexible breaks). Training and guidelines to help you excel in your role.
    Flexibility in breaks during your shift.
    Flexible working hours as and when available.
    Optional monthly office days for the whole community team.
    Biannual community team socials to encourage team-building.
    We're a profitable Consumer Tech startup, backed by Y Combinator (S17) and based in London. We're the leading app in this space with over 10 million members worldwide and counting
    Muslims and non-Muslims, cat lovers and dog lovers. We value curiosity and building something wacky (but useful). International travel
    Mini golf, hikes, super competitive Catan nights - we've done it all. Generous Holiday / PTO
    All full-time members get at least 33 days of holiday, regardless of where they live.
    Interview (in person or remote)

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