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    QA Automation Engineer - Nottingham, United Kingdom - Uniphore

    Uniphore
    Uniphore Nottingham, United Kingdom

    1 week ago

    Default job background
    Full time /
    Description
    Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. As part of the Global Software Development Team, you will be working with our Conversa Team Lead to automate and verify product functionality, usability, and performance of both new and existing products prior to delivery to customers. You must have the drive and passion to build world class software using the latest technologies. The role represents a unique opportunity for the right candidate to make their mark in an ambitious, successful, and rapidly transforming business. You will enjoy working in a hybrid model, spending time in our Nottinghamshire office, to create a strong presence and meaningful partnerships with key stakeholders. You will be a highly proactive self-starter, extremely organised and thrive in an environment that is mission-driven, results oriented and team spirited This role is a fantastic opportunity to work for a global company growing rapidly and at a stage where your knowledge, experience and expertise can be used to influence the software development practices we put in place as the business continues to scale.

    What You'll Do:

  • Input into initial feature/project scoping and effort estimation.
  • Identify and automate existing/new test scripts.
  • Create/update automation documentation and processes.
  • Troubleshoot automated processes.
  • Contribute to the Continuous Integration pipeline.
  • Collaborating with the Dev team from a testability perspective.
  • Keep automation test documentation up to date.
  • Document defects found and retest/review any resolutions.
  • Assist support and project office in functional/configuration clarifications.
  • Reproduce customer failures where necessary.
  • Champion Uniphore's core values in the business.

    • What You'll Need:

  • Strong background in and/or at least 4+ years in Automation in C#.
  • Automated QA processes in agile development environments.
  • 3 years' work experience of at least one of API automation (in C#), Web driver, JMeter, Postman.
  • Good time management and the ability to manage multiple tasks and workflows.
  • Strong working knowledge of testing fundamentals such as TDD & BDD.
  • Structured and precise approach to testing and documenting results.
  • Excellent communication skills, both written and verbal.
  • Ability to perform well in a fast-paced environment and be an effective problem solver.
  • Excellent time management skills with the ability to prioritise workload and work well under pressure.
  • An innovative, self-starter who is self-motivated and confident with excellent commercial acumen.

    • Desirable:

  • Bachelor' s Degree in a related field is desirable.
  • ISEB/ISTQB Foundation.
  • DevOps experience
  • Linux, Kubernetes
  • Continuous Integration

    • Our Benefits & Employee Value Proposition:

  • Access to LinkedIn Learning
  • Global Wellness Program – Wellness for you
  • Global Reward Platform - U Rock
  • Hybrid work culture
  • Equity and stock grants
  • Uniphore Annual Bonus Scheme
  • Competitive annual leave and flexible working arrangements
  • Health cash back program
    • Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit .All applicants - to review our privacy notice, please Information regarding recruiting and phishing scams: Employment offers will always be made by a Uniphore hiring manager or Talent Acquisition team member with a address only. We will never text you about an employment opportunity, interviews or employment offers, and we do not make job offers after only one interview. Additionally, we will never ask you to provide funds for onboarding, supplies or anything else, nor we will ask you to submit your personal information (date of birth, passport details, banking information, social security number, etc.) as part of the interview process. If you are receiving an employment inquiry or employment offer from a non email address, please assume it is spam. If you believe you have been a victim of a phishing or false employment scam, you may want to report this incidents to the , or visit the to learn how to report such scam.
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