Finance Manager - Bedford, Bedfordshire, United Kingdom - Siamo Recruitment a division of Siamo Group

Siamo Recruitment a division of Siamo Group Bedford, Bedfordshire, United Kingdom

Found in: Jooble UK O C2 - 4 days ago

Description

Siamo Bedford are recruiting on behalf of an innovative client leading the way in education tech. A unique hybrid role that will suit those seeking flexibility, especially during school holidays.

This is your chance to be part of a cutting-edge ed-tech company that's revolutionising learning and expanding rapidly across the globe, especially in Australia.

Finance and Customer Success Executive - Bedford
Term time only (working 38 weeks per year)
Office hours - 11am to 3pm - Based in Bedford
Home based hours 9pm to 12am (communicating with Australia)
Both home and office hrs are required
Perform a variety of financial and customer support duties.
Collaborate with the finance team to ensure smooth operations.
Enjoy a diverse role with a mix of financial tasks and customer interactions.
Flexible hours split between daytime and night shifts, supporting global reach.
Familiarity with accounting software is beneficial.
Proficient computer skills, especially with Excel.
Office role: 11am - 3pm Monday to Friday.
Addressing school, parent, and tutor financial inquiries via email, online chat, and telephone. Managing customer Purchase Orders, resolving discrepancies with schools, and generating corresponding sales invoices.
Pursuing unpaid sales invoices through email and phone communications.
Conducting data cleansing activities, such as updating records and verifying information with schools

Evening Role:
9pm - 12pm Monday to Friday.

Providing front-line support for customer inquiries (via email, online chat, and telephone), particularly for customers in the Australian time zone requiring prompt responses.

Demonstrating expertise in our platforms, utilising the Help Centre for guidance and response templates as needed.

Assisting schools primarily with technical issues, escalating complex matters to developers via our ticketing system and providing updates to users.

Following up on unpaid sales invoices from Australian schools through email and phone communications.
Performing administrative tasks, including updating key contacts in subscribing schools and managing data on our administrative site.
CALL The Bedford Team today -(Apply online only)

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