Resident Engagement Officer - London, United Kingdom - Novax Recruitment

Novax Recruitment

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Resident Engagement Officer

Redbridge

Contract

£19 Umbrella
We are currently looking for a Resident Engagement Officer for a role in Redbridge. The postholder will focus on resident and community engagement in the provision on new Council homes.

To assist in the provision of an efficient and effective resident engagement service, building the capacity of residents to comment on and participate in improving service delivery.

To ensure the service is responsive and customer-orientated and that resident groups and meetings are as effective as possible.

Key accountabilities and result areas:

Fully supporting the development of resident engagement networks, ensuring that engagement arrangements are widely understood, supported and accessible to residents.

Liaising with and supporting groups, such as the design and production of publicity material.

Deliver opportunities for residents to participate in housing services and ensure that arrangements are flexible and inclusive. In particular to encourage participation from hard to reach groups. To work within and deliver the Tenants' Compact.

Service development around digital engagement.

Promotion, facilitation and developing the active involvement of individuals, resident associations and other groups in existing and future consultative structures.

To ensure that issues are discussed are relevant to the local and national agenda.

To encourage good practice in consultation and resident involvement and assist in the development of models and procedures for effective engagement.