Parts Sales Advisor - Glasgow, United Kingdom - Scot JCB Group

Scot JCB Group

Verified Company

Glasgow, United Kingdom

1 week ago

Posted by:

Tom O´Connor

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Description

Scot JCB are looking for a Parts Sales Advisor to join our team in Glasgow. If you are interested in Construction machinery, this role could be for you.

As a Parts Sales Advisor, you will assist in the day to day running of the Parts Department alongside the Parts Supervisor.

You will sell to construction and agricultural businesses; whether they be existing, lapsed, or new customers, where you will be required to identify and satisfy customer equipment requirements for parts across the full range of JCB machines for repair, service or maintenance.

This is a vital role in the business as you will be one of the first points of contact with our customers, therefore you must have excellent communication and organisational skills.

Salary - Up to 32k including overtime and bonus

Who are we?
The Scot JCB Group is made up of Scot JCB, Scot Agri, SPS and SIA.

Scot JCB has been supplying and servicing JCB machinery throughout Scotland and the North of England for over 60 years.

We sold our first machine in 1956 and have grown into a highly specialised machinery distribution company operating through a network of 17 depots from Fraserburgh in the North East of Scotland to Carnforth in Lancashire.

Scot JCB is the largest JCB distributor in the UK and we pride ourselves on providing our customers with world class service.

This role involves:

Looking up and identifying parts
Ensuring customer collections and dispatches are dealt with quickly and efficiently
Promoting and proactively selling parts to meet customer needs
Being involved in proactive telemarketing campaigns
Working with the Service and Sales teams to supply parts as required
Loading and unloading the deliveries
Picking, packing, and putting away stock
Building and maintaining strong relationships with our customers
Inventory management, invoicing, and other admin tasks
Relevant experience within the plant/agricultural industry, car industry or similar
The ability to prioritise tasks and work well in a busy environment
The ability to get on with all different types of people in a fastpaced environment
A good understanding of the importance of excellent customer service and building rapport with customers
Attention to detail
Flexible and positive attitude with an outgoing approach to work
Friendly and approachable manner so you can assist internal and external customers
This is not a reactive order taking role, you must be comfortable selling and upselling in a proactive manner face to face and by phone

In return you will receive:

Competitive salary reviewed yearly
39hour basic working week and competitive overtime rates
Parts bonus scheme
Average holiday pay to reflect overtime worked
30 days annual leave, increasing with length of service up to a total of 35 days
The option to buy/sell up to 5 days annual leave per year
Health and wellbeing plan cashback for dentist, opticians, physio and more
Employee Assistance Programme free counselling and legal advice
Access to high street discounts and savings through Perks
Contributory pension scheme
Life assurance of three times your annual salary
Employee referral programme
JCB inhouse training