- Educated to GCSE grade or equivalent
- Excellent Customer Service Skills.
- Excellent problem-solving skills.
- Excellent verbal and written communication skills with an attention to detail.
- Ability to work as part of a team.
- High degree of initiative and creativity.
-
Service Desk Agent
6 days ago
Project People Wakefield, United KingdomService Desk Advert · Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to pr ...
-
Service Desk Agent
2 weeks ago
Fujitsu Wakefield, United Kingdom**Service Desk Agent** · **Location: Wakefield** · Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve togethe ...
-
Service Desk Agent
1 week ago
Project People Wakefield, United KingdomService Desk Agent Advert · Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people ...
-
Service Desk Agent
2 weeks ago
Project People Wakefield, United KingdomService Desk Agent Advert · Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people ...
-
IT Service Desk Agent
1 week ago
Project People Wakefield, United KingdomService Desk Agent Advert · Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people ...
-
Service Desk Agent
2 weeks ago
Project People Wakefield, United KingdomService Desk Agent Advert · Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people ...
-
Service Desk Agent
2 weeks ago
Project People Wakefield, United KingdomService Desk Advert · PAYE TEMP - with potential to go permanent · 40 hours - Monday to Friday with one working weekend in four · We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Wakefield. Your role will be to provide first ...
-
Service Desk Agent
2 weeks ago
Project People Wakefield, United KingdomService Desk Advert · PAYE TEMP - with potential for permanacny · Full time - Monday to Friday with one working weekend in four · We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Wakefield. Your role will be to provide first ...
-
IT Service Desk Agent
1 week ago
Project People Wakefield, United KingdomIT Service Desk Agent · PAYE TEMP - 40 hours - Monday - Friday - 1 Weekend in 4. · As a IT Service Desk Agent you will provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line ...
-
IT Service Desk Agent
6 days ago
Project People Wakefield, United KingdomIT Service Desk Advert · Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to ...
-
Service Desk Agent
1 week ago
Project People Wakefield, United KingdomService Desk Agent · PAYE TEMP - 40 hours - Monday - Friday - 1 Weekend in 4. · As a Service Desk Agent you will provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line suppor ...
-
Service Desk Agent
3 days ago
Fujitsu Wakefield, United Kingdom**Service Desk Agent** · **Location: Wakefield** · Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve togethe ...
-
Service Desk Agent
2 days ago
Fujitsu Wakefield, United Kingdom**Service Desk Agent (Out of hours)** · **Wakefield, United Kingdom (Hybrid working)** · Are you customer driven and flexible with an interest in IT systems and providing the best service possible? Can you troubleshoot IT issues to a resolution whilst building a rapport with cust ...
-
Service Desk Agent
1 week ago
Project People Wakefield, United KingdomService Desk Agent Advert · Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people ...
-
IT Service Desk Agent
1 week ago
Project People Wakefield, United KingdomIT Service Desk Advert · Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to ...
-
Service Desk Agent
1 week ago
Project People Wakefield, United KingdomAre you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support ...
-
Service Desk Agent
1 week ago
Project People Wakefield, United KingdomAs the Service Desk Agent you will provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents. · **Key Accountabilities** · - Technical Capability. Works un ...
-
Service Desk Agent
1 week ago
Project People Wakefield, United KingdomAs a Service Desk Agent you will provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents. · **Key Accountabilities** · **Technical Capability. Works unde ...
-
Service Desk Agent
1 week ago
Project People Wakefield, United KingdomAs a Service Desk Agent you will provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents. · **Key Accountabilities** · **Technical Capability. Works unde ...
-
Service Desk Agent
1 week ago
Project People Wakefield, United KingdomAs the Service Desk Agent you will provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents. · **Key Accountabilities** · - Technical Capability. Works un ...
Service Desk Agent - Wakefield, United Kingdom - Project People
Description
Service Desk Agent (SDA Wakefield - FJ) Wakefield, England
Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners?
We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Wakefield. Your role will be to provide first class customer service while problem solving and dealing with an array of queries and faults being raised by our customer.
You will be working on a busy and active service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed SLA's and KPI's.
You will be supporting a key long-term partner as they go through a digital transformation with new and interesting services and technologies being constantly introduced as they continue to modernize and embrace new ways of working.
Your experience
Service Desk Agent professionals in Wakefield
-
Kathleen Taylor
Estate agent / customer service
-
Katie Stones
Pilates Teacher