Receptionist - Birmingham, United Kingdom - Pertemps Birmingham Commercial

Tom O´Connor

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Tom O´Connor

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Description

Pertemps currently have a vacancy that has arisen witha leading University in Birmingham for an experienced and methodical Receptionist to help and support the team.

This is a full-time temporaryposition Monday -Friday.
Your duties will be between manning a busy reception and administrator support for the team.

This is a front-of-house vacancy, so it's vital that you'll embrace the Univesities passion for customer service, professionalism and have the ability to work on your own initiative as well as within a team.

The role is varied, so you may be incredibly busy one day, quiet the next whereby you'll take on more administrative duties.

Although there will be variation in your work, there may be some days where data entry will be required so you'll be prepared to flexup and down as and when is required.


The Role:


  • Organising, prioritising and delegation of reception tasks as required, ensuring an efficient and effective reception service for the department
  • Greeting and making our visitors welcome, keeping a daily log
  • The administration of security passes within the office
  • Assisting visitors/colleagues with broadband and network connections, reporting of faults of any meeting rooms, office equipment, air con etc and taking ownership of resolving any issues
  • Ensuring the office Health and Safety Manual is kept up to date and all actions recorded
  • Full management of meeting rooms: Bookings, refreshments, catering & equipment
  • Handling and distribution of all incoming and outgoing post, courier deliveries, etc (including scanning of all incoming post)
  • Management and distribution of office stationery, ensuring the correct levels are maintained, monitoring quantity, quality and cost.
  • Responsible for answering incoming calls and directing calls to appropriate associates
  • Implementing safety rules and guidelines to keep colleagues and visitors safe

About you:

Already experienced in a similar role, you'll be the forefront of the department and have the following:

  • Previous reception experience with similar responsibility in a dual role is essential
  • Excellent presentation skills, be highly organised and customer focused
  • Experience in dealing with general enquiries in a positive and professional manner
  • The ability to work with mínimal to no supervision
  • Have a highly professional telephone manner
  • Must be able to use initiative without referral
  • Excellent administration skills with the ability to multitask
  • Computer literate, including Microsoft Excel

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