Sales Order Processor - Birmingham, United Kingdom - Adecco

Description

A great opportunity to work for an engineering company who need an office based Sales Order Processer

Someone who can manage various office based tasks and potentially progress to team leader.


Key Responsibilities are:
Downloading customer orders and preparing paperwork ready for processing

Reviewing customer orders to evaluate pricing/costing

Processing customer orders accurately in line with agreed targets and timescales, updating internal computer systems

Keeping customers updated with the progress of their order

Dealing with customer queries from different channels, including telephone and email

Coordinate with other team members to maximise all potential sales opportunities

Facilitating sales transactions by advising customers with solutions to technical queries that best meet their needs and encouraging purchases

Assisting and advising customers with solutions to technical queriesKey Responsibilities:

Producing labels, delivery notes and all relevant paperwork using Sage for all goods dispatched each day (including recording all correct weights and dimensions on paperwork)

Booking couriers for collection and delivery using relevant customer portals/software systems

Collating all customs documentation and information for overseas delivery where applicable

Liaising with customers to resolve any issues around late deliveries or any redirected deliveries that may be required

Processing customer samples, logging information and liaising with customers on deliveryCandidate Specification:

Excellent organisational skills with a flexible, problem-solving approach

High levels of accuracy and attention to detail

Excellent communication skills

Good people and collaboration skills

Self-confidence and an eagerness to learnExperience:
Ideally, one years' experience in sales administration

Proficient in the use of Microsoft packages: Excel, Word, Outlook, and preferably an understanding of Sage software.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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