Customer Sales Representative - Glasgow, United Kingdom - Channel B Ltd

Channel B Ltd
Channel B Ltd
Verified Company
Glasgow, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Duties:


  • Respond to customer inquiries via various face to face channels in a timely and professional manner
  • Provide accurate information and assistance to customers regarding products, services, and policies
  • Resolve customer complaints and escalate issues as needed to ensure timely resolution
  • Identify and implement process improvements to enhance the customer experience
  • Collaborate with other team members to achieve departmental goals and objectives
  • Maintain detailed records of customer interactions and transactions

Experience:


  • Previous experience in a customer support role
  • Strong drive to meet goals
  • Ability to negotiate and problemsolve effectively
  • Organizational skills with the ability to manage multiple tasks simultaneously
  • Excellent customer service skills
  • Strong communication skills both verbal and written
  • Effective time management skills
  • Proficiency in English language
  • Sales experience is a plus

Job Types:
Full-time, Permanent


Pay:
From £24,792.89 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Glasgow: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 20/05/2024
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