Fm Contract Administrator - London, United Kingdom - Trapeze Recruitment Services Limited

Trapeze Recruitment Services Limited

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company & role Profile:

Our client is a growing family owned Mechanical, Electrical and Plumbing sub-contractor, located in the Southeast, and been trading for over 60 years.

This position is based in East London but with occasional travel to the Head Office in Ramsgate, Kent. You will be working as part of a team to deliver excellent customer service and contract administration.

Due to a recent contract award, they are now seeking a FM Contract Administrator who will be responsible for providing Commercial and Administrational support on a prestigious hard services FM Account.

General duties to include:

The raising, allocation and completion of work orders for both the reactive and PPM works
Daily review of work orders for those needing to be reassigned due to missing/awaiting parts
Communicating effectively with customers both internal and external for the capture, recording and distribution of services calls onto the CAFAM system
Regular checks with engineers to make sure they are aware of emergency jobs
Checking and submitting of quotations
Carrying out invoicing processes in line with contractual payment terms
Ensuring electronic and paper records, including timesheets are completed by the frontline teams

Key Skills and Experience:

Minimum of 2 years' experience of working within a FM Contract Administrator role environment is essential for this position and must be demonstrable
Proficient IT skills including Microsoft Word, Excel and Outlook
Ability to work in a fast moving, timebound environment with an excellent telephone manner
A good communicator and excellent organiser to enable you to deal with customers and clients in a professional manner whilst meeting their expectations throughout the process
Basic commercial awareness working within SLA's and KPI's

Remuneration & Benefits