Key Account Executive - Belfast, United Kingdom - Ashton Recruitment
Description
Ashton Recruitment require a Website Administrator for our client based in Belfast.Position:
Key Account Executive
Location:
Belfast
Duration:
Permanent
Rate of Pay:
£25,000 per year
Hours of Work:
Monday - Friday 09:00-17:30
Duties include (but not limited to):
- Develop and maintain long-term relationships with key clients, serving as their primary contact and trusted advisor.
- Identify opportunities to upsell or cross-sell products/services to existing key clients, working closely with the sales team to maximize revenue growth.
- Ensure high levels of client satisfaction by understanding client needs, addressing concerns, and delivering exceptional service and support.
- Develop account plans for key clients, outlining strategies to achieve revenue targets and business objectives.
- Stay updated on industry trends, competitor activities, and market conditions, providing insights and recommendations to clients.
- Collaborate with clients on contract renewals, pricing negotiations, and contractual agreements, ensuring mutually beneficial outcomes.
- Provide accurate sales forecasts and reports to management, highlighting opportunities and potential challenges.
- Work closely with internal teams such as sales, marketing, and customer support to ensure seamless delivery of products/services and exceed client expectations.
- Implement strategies to improve customer retention and minimize churn, proactively addressing any issues or concerns.
- Monitor key account metrics and KPIs, tracking progress towards revenue targets and providing regular reports to management.
Essential Criteria:
- Bachelor's degree in business administration, Sales, or a related field.
- Proven experience as a Key Account Executive or similar role, with a track record of managing and growing key client accounts.
- Strong sales and negotiation skills, with the ability to effectively communicate and influence at all levels of an organization.
- Excellent relationshipbuilding abilities, with a customercentric mindset and a focus on delivering exceptional service.
- Selfmotivated and targetdriven, with the ability to work independently and under pressure to meet deadlines.
- Analytical mindset with strong problemsolving skills, able to identify opportunities and drive strategic account planning.
- Exceptional communication and presentation skills, both verbal and written.
- Proficiency in CRM software and MS Office suite.
- Knowledge of the Electrical products is a plus.
Job Types:
Full-time, Permanent
Salary:
£25,000.00 per year
Benefits:
- Company pension
- Onsite parking
Schedule:
- Monday to Friday
- No weekends
Education:
- Bachelor's (preferred)
Experience:
- Sales: 3 years (required)
- Relationship management: 2 years (required)
- Electrical: 1 year (required)
Work Location:
In person
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