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Airdrie

    Senior Retail Advisor - Airdrie, North Lanarkshire, United Kingdom - MKM Building Supplies

    MKM Building Supplies
    MKM Building Supplies Airdrie, North Lanarkshire, United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description

    In this position, you will play a key role in the sale of our full range of building supplies products therefore previous sales experience in a similar role within a builder's merchant environment is preferred.

    Responsibilities and DutiesProviding quotations for customersDealing with customers both face to face and over the telephoneGiving excellent customer service and sound product advice Taking a proactive approach to building product sales, using every opportunity to make or increase a sale.

    Use a customer relationship management system (CRM) holding a portfolio of 50 + customersGenerate new business with existing and new customersUpsell and gap analysis on existing customersCold callingLead qualifyingQuote follow upQualifications and SkillsMotivated, energetic, enthusiastic, self-driven, positive attitudeSound building supplies knowledge is requiredPrevious sales experience in a builder's merchant environment is a necessityConfident dealing with customersThe ability to build great customer relationshipsA good telephone manner, excellent communication and interpersonal skillComputer literate.

    BenefitsA competitive pay packageGenerous discretionary bonus schemeSubstantial staff discountsTraining and development opportunitiesHoliday scheme which rewards length of servicediscountspension schemePlanning Supportto work schemeparkingMaternityPaternityEmployee DiscountAssistance ProgrammeHealth SupportThis role will involve working alternate Saturday mornings.


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