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Burgess Hill

    Service Manager - Burgess Hill, United Kingdom - Kemp Recruitment

    Kemp Recruitment
    Kemp Recruitment Burgess Hill, United Kingdom

    3 weeks ago

    Default job background
    OTHER
    Description
    Service Manager


    Job role:
    Service Manager


    Location:
    Burges Hill


    Salary:
    £38,000 + Bonus


    OTE:
    £42,000-£45,000

    Rota:
    Early & late shifts - Monday to Friday

    My client, a large commercial vehicle dealership group is looking for an experienced Service Manager for their dealership.

    Your primary responsibilities will be to manage and control the efficient running of the service department, train and develop the staff and continue to improve customer satisfaction and deliver the highest standards of service.

    There is also a responsibility to identify opportunities to improve processes and ensure that all KPIs and financial measures are achieved in line with agreed performance levels.


    Service Manager Key Responsibilities:
    Have full responsibility for the dealerships P&L, budget, KPIs and for site management
    Management control of all WIP, warranty and debtors
    Day to day management of the service team
    Ensure service team receive all necessary training so that customers continue to receive the highest standard of service
    Seek out opportunities to identify and implement improvements to operational work practices and processes into service department


    The successful Service Manager must:
    Be able to work under pressure to tight deadlines working in a busy office
    Have experience of working as a qualified technician
    Have exceptional communication skills and be good with external customers
    Previous management experience required, ideally gained within an automotive service environment

    If you are interested in this Service Manager role, please reply to this advert with an up to date copy of your CV or call Jamie Hicken at Kemp Recruitment on INDNT / INDJH


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