Quality Manager Quality Manager Glasgow, GLG, GB Apr 10, 2024 - Beam Suntory

Description

What makes this a great opportunity?

This is a great opportunity for an individual to work within the Scotch whisky industry:

To fully lead Luxury & Technical Quality in Springburn, including incoming inspections, luxury dry goods, luxury finished goods, technical supplier specifications and supplier audit / development.

To fully support and follow the Company's Integrated Management System to meet the needs of our external compliance requirements.

Full autonomy to manage and continually improve all Luxury & Technical Quality processes.

To ensure "Best In Class", compared to other Beam Suntory sites

Role Responsibilities

To fully lead Luxury & Technical Quality in Springburn, including incoming inspections, luxury dry goods, luxury finished goods, technical supplier specifications and supplier audit / development.

To fully support and follow the Company's Integrated Management System to meet the needs of our external compliance requirements.

Full autonomy to manage and continually improve all Luxury & Technical Quality processes.

To ensure "Best In Class", compared to other Beam Suntory sites

Responsible for overall quality of the end-to-end luxury manufacturing and supplier development processes in the Springburn plant.

Ensure effective execution of quality assurance process are followed and updated on an ongoing basis on site and at suppliers

Effectively manage food safety risks, support internal department to fully adhere to current practices

Ensure quality issues both internal and external are dealt with in a timely manner, thereby protecting and improving brand image.

Ensure Ouality actions, Non-conformances, Supplier Non-Conformances, Complaints, are on track to agreed targets.

Promotes Continuous Improvement in all areas of the business, showing a proactive approach.

Ensure Right First-Time measurement is in place and in control along with Supplier RFT

Ensure use of data is established to drive the next improvement and can be presented.

Ensures compliance with all relevant legislation, policies and procedures by supporting in auditing systems and procedures.

Sharing and adoption of learning from other facilities (internal and external benchmarking, etc.).

Fully support any change in process or product, this includes New Product Development

Role Responsibilities (Cont.)

Maintain the success of the overall plant operation by empowering employees to meet the safety, quality, and production requirements.

Works with NPD as part of core teams for product refreshes and new product introduction

Works with Procurement as part of a core team on assessing new suppliers through auditing of suppliers premises and practices

Works with engineering in supporting new equipment and line efficiency projects without compromising quality

Lead the Inspection Team to assess all incoming luxury components.

Lead the inspection team to assess risk based incoming inspections of standard products.

Support and cover for the Operational Quality Manager.

Manage / investigate all luxury supplier defects and luxury customer complaints.

Deputise for Quality Director in their absence.

Qualifications

Minimum of five (5) years' experience in a Quality Management role or equivalent

Previous experience of a Quality Manager role in the bottled spirits business is preferred.

Green Belt and working knowledge of TRACC desirable

Technical working knowledge of glass, cardboard, label manufacturing techniques (ISO 22000 or BRC standards).

HACCP level 3 trained preferred

Experience in successfully leading a HACCP Team

Strong communication and interpersonal skills, with ability to build strong relationships cross functionally.

Strong experience in supplier management

Demonstrable project management skills and auditing experience.

Proven knowledge of Quality and Integrated Management systems.

Experience of progressing Quality & Food Safety Culture, through on site Quality leadership

Extended experience executing continuous improvement initiatives in manufacturing or industrial environments

Excellent communication skills both Oral and Written

At Beam Suntory, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Beam Suntory is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant's skills and experience.