- Be an ambassador for our newly refurbished and rebranded products.
- Continuously look to improve our standards and deliver world-class hospitality.
- Become an integral part of our existing teams with a desire to succeed in delivering our values.
- Be a part of a world-renowned team providing accommodation for high-profile clients.
- Excellent customer service.
- Excellent organisational and time management skills.
- Ability to work under pressure for a period of time.
- High awareness and concern for customer service requirements in both commercial and student environment
- The ability to quickly learn and become proficient in using software systems.
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Summer Night Reception Assistant - Midlothian, United Kingdom - The University of Edinburgh
Description
Grade UE03: £22,214 - £24,248 per annum, pro rata + 30% premium band for flexible working.
CSG/Accommodation, Catering and Events
Fixed Term Contract – 27th May – 17th September.
Part Time - 28 hours per week (7-days-on 7-days-off weekly schedule).
The Business Development team are looking for experienced Summer Night Reception Assistants who are enthusiastic about delivering excellent standards of customer service.
The Opportunity:
This is a fantastic opportunity for passionate and customer-experience focused individuals to join Accommodation, Catering and Events as a Summer Night Reception Assistant to help our teams deliver a high, consistent standard of customer service.
The successful candidates will be based at our Reception Centre located at Pollock Halls; however, flexibility is required to support our other hotels which are offsite. Those successful in this role will work closely with the wider team to provide high-levels of customer service. This will involve dealing with in-person enquiries as well as communication via telephone and email.
This post is an excellent opportunity for both personal and professional development, with opportunities to cultivate customer service skills, take on additional responsibilities and enhance our reputation under our commercial brand.
We are looking for individuals who display a positive can-do attitude and enjoy working in a fast-paced environment. In this role you will:
Your skills and attributes for success:
