Recoveries Negotiator - Manchester, United Kingdom - EDAM Group

EDAM Group

Verified Company

Manchester, United Kingdom

3 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Who we are
We are a nationwide team working towards and guaranteeing the same goal; helping people after an accident. Our vision is to become the leading provider of Accident Management Services delivering service certainty at uncertain times.

We take care of people who have been involved in accident by:

Fixing their car
Providing them with a replacement
Helping them recover their losses
Making them feel secure

How will you make a difference?

As a Recoveries Negotiator -reporting to our Recoveries Team Leader, your overall responsibility will be to proactively manage a caseload of claims to recover debt from insurers.

It's an exciting and fast-paced role within a supportive team environment with ongoing training and development.

What will the Recoveries Negotiator be accountable for?

Managing workload in line with service levels, achieving maximum recovery possible
Ensuring clients' claims are dealt with professionally and clients kept updated
Proactively pursuing insurers to recover debt and negotiate where needed
Investigating reasons where insurers challenge payment
Producing professionally written correspondence to strengthen negotiating position
Complying with timescales in passing claims to Solicitors where required
Liaising with external solicitors who act on behalf of an injured claimant

How will you make it happen?

Problem Solving
Decision Making
Planning & Organisation
Responding to pressure and change
Communicating & Influencing
Building and managing relationship
Knowledge of credit hire law and ABI GTA desirable, however training will be provided.

Benefits & Rewards:

Hybrid working
25 Days holiday + bank holidays
Holiday buy scheme
Staff car scheme
Saving scheme you save & we match
Healthcare cashplan

Football season tickets

Man Utd, Man City & Sunderland FC
Enhanced maternity & paternity
Enhanced sick pay
Free uniform
Perkbox discounts site
Social events
Employee assistance programme
Cycle to work scheme
Eye care vouchers
Pension scheme

What guides us?
-
Empathy

We recognise and celebrate our differences
We Trust each other and demand a culture where mutual respect is a given
No one works harder for their customer

-
Driven

We share a common goal
We are driven to be the best that we can be, in all that we do
Innovation and the spirit to continuously improve are what keeps EDAM driving forward

-
Accountable

Accountability is both an individual and collective responsibility
Quality is a given
We own our mistakes and we celebrate our successes

-
Making it happen

We are dedicated to excellence in all that we do
My individual contribution makes a difference
We grow through the building and sharing of knowledge

We understand that we're stronger together

#oneteam
So, if you have
EMPATHY, the
DRIVEand can take
ACCOUNTABLILITY -
MAKE IT HAPPEN and click apply

Job Types:
Full-time, Permanent

Salary:
£21,000.00-£27,000.00 per year

Benefits: