Billings Associate - London, United Kingdom - Lloyd Recruitment Services Ltd
Description
Billings Associate
Our client is looking for an individual to join their Head Offices, based in Stamford Hill.
You will have the opportunity to join a growing business, with locations in London and Manchester, joining their billings team, where you will work as a senior in the team.
The Role:
- Ensure a smooth billing process for all customers and connections
- Utilise Billing software to maximise the efficiency of the Billing process
- Report and analyse to ensure accurate Billing
- Support all departments with their billing requirements
- Update and maintain customer information within our databases
- Provide professional customer service for all billing queries
- Escalate queries and concerns when necessary
- Ensure all procedures are compliant
- Complete various ad hoc projects and tasks as assigned
The Individual:
- Problem solver with critical thinking
- Multitask and prioritise your workload
- Able to work to targets and to deadlines
- Enjoy taking ownership and responsibility
- Previous billings experience
- Experience gained from within the telecoms industry an advantage but not a requirement
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