- To provide clinical support, guidance, and information to customers (24/7, 365 days a year) to empower and enable individuals to make best and most appropriate use of health care services and assist them to obtain the most appropriate treatment.
- To take responsibility and work unsupervised self-managing call / case referrals, take on clinical responsibility and manage escalations, complaints, onward referrals to third parties, business continuity and make decisions in the absence of a manager out of hours.
- Qualified Registered general nurse – adult and children.
- Experience preferably from a A&E, Triage and Tele-med health service – experience from a private or NHS hospital is also highly desirable with broad knowledge of different treatment pathways.
- Current NMC Registration
- Ability to respond and deal with safeguarding cases and or calls – ideally from current or most recent position.
- Proven experience in risk management and assessment experience in a healthcare setting.
- Good IT and communication skills
- Ability to navigate through different medical system
- Confident clinical skills
- Ability to Triage and assess promptly over the phone
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Healthline Nurse Adviser - Salford, United Kingdom - Bupa
Description
Job Description:
Healthline Nurse Advisor
Salford Quays, Manchester M50 3SP.
Permanent
Hybrid working options available (4 days remote)
£33,000 - £36,000 FTE depending on experience
Full-time, 37.5 hours weekly on shift rotation
We make health happen:
At Bupa, 24-hour nurse lead line, to deal with a manage calls from Bupa member/ none Bupa members of clinical nature of both a symptom and diagnostic based nature to offer clinical information to callers and identify home treatment required, seek care today, emergency care.
You'll help us make health happen by:
What you will bring
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.