People Officer - Newcastle-under-Lyme, United Kingdom - Alchemy Global Solutions

Description

Alchemy was founded to help consumers and enterprises realise the full value of used technology so that we can help make buying a used smartphone, laptop or other technology an easy and reliable experience for all users.

Aside from the obvious economic benefits available to users, of buying used/refurbished technology, Alchemy also promotes the massive environmental benefits associated with the tech circular economy and, as a leader in this industry, Alchemy prides itself on our positive environmental impact by reducing electronic waste and ensuring that devices avoid burials and cremations; and are given the chance to be reincarnated.

Our focus on used tech trading generates rich and valuable data on device resale values, which our team of data analysts and industry experts use to advise our customers on future price projections and ultimately help to shape industry buy-back and recycling programs that continue to build the circular economy across the globe.

We only work with the world's leading tech and telco companies to jointly deliver solutions that result in consumer delight.

We seek only the very best people to enable us to deliver our vision - if this is you, come and meet the Alchemists.

This new and exciting role requires an individual that is highly motivated with a passion for people and has the capability and experience to significantly contribute to the company's performance by supporting people processes and solutions on multiple areas and overall workforce effectiveness in line with the business objectives and by ensuring compliance with local laws and legislations.

• Provides support to the business in the areas of Employee Relations, Employment Law compliance, Recruitment and Selection, Talent Development, Employee Engagement, Change Management and Process improvement, Performance Management.
• Manages administration for new hires and exits i.e. issuing letters of offer for employment, contracts of employment, handling background checks, work visas, employee termination documents, exit interviews, and updating related systems and records.
• Takes part in the design and delivery of onboarding of all local and UK based regional/global roles.
• Provides required data for payroll processes, deals with employee queries about payroll.
• Manages employee relations issues (e.g., investigating employee and/or supervisor complaints regarding conduct, performance, or attendance, mediation between employees, monitoring diversity/equal employment, compliance, etc.)
• Ensures people guidance and support is delivered in compliance with company policies and procedures and applicable laws.
• Ensures all employees complete the relevant Health & Safety training and adhere to all Health and Safety policies and procedures.
• Provides monthly, quarterly, annual People analytics and makes judgments and recommendations based on analysis.
• Identifies and implements strategies that measurably improve employee engagement, wellbeing and retention.
• Coaches and consults with employees and people managers on each step of performance management process.
• Supports Learning & Development plans: identifies, develops, facilitates employee trainings accordingly.
• Plays a key role in the business building trusted partnerships through consultative and collaborative efforts.
• Strives for continuous improvement with process and procedures.
• Promotes an environment of diversity and inclusion and ensuring a consistent, equal, and fair treatment of all employees.
• Takes part in the execution of all people projects.
• Assists in any ad hoc activities.

• An experienced, innovative bunch of people leaders in their field unparalleled in tech trade in solutions and remarketing
• Sophisticated partners and investors that give Alchemy a financial edge and credibility
• Outstanding technology platforms and solutions that are available globally to our customers
• A disruptive business model that makes Alchemy a compelling partner to customers and suppliers alike
• A winning attitude based on our ability to deliver and our appetite to do so

• Up to date knowledge of UK employment law and legislations
• A demonstrated passion for people, our culture and values.
• Undergraduate degree in a relevant field
• Professional in Human Resources (PHR) certification / Employment Law Certification
• Demonstrated knowledge and experience across multiple people processes.
• Experience working across all levels of an organization with multicultural employees and proven ability to adapt to a variety of styles and circumstances.
• Excellent attention to detail and problemsolving skills.
• Highly team oriented with a positive and collaborative approach.
• Professional and highly effective