- Support people in your community with a military background
- Use your skills, knowledge and life experience to benefit others
- Support and friendship from your local SSAFA branch and the wider SSAFA community
- Experience, training and skills that you can highlight on your CV and in job interviews
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression
- Online training course for new caseworkers. Your trainer will guide your group of like-minded volunteers through everything you need to know to get started as a SSAFA caseworker
- Some short on-line training modules to complete at home, so you are up to date on how to keep clients, their families and personal information safe
- SSAFA branches have regular opportunities to update your training
- Access to a range of e-learning courses
- Local induction including who supports caseworkers in your branch and how to contact them
- Most branches have regular gatherings for caseworkers to meet and share ideas
- There is a Regional Operations Support Manager for each region and the Welfare Team and Volunteer Support Team based at our central office can support you with any issues that arise as a caseworker
- Reimbursement of out-of-pocket expenses
- Good listening and communication skills including written and spoken English
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues
- Ability to send and receive emails – you will receive your own SSAFA email address
- Ability to make enquires on behalf of clients by phone, email, letter or by filling in forms
- Willingness to use our on-line case management system (this is covered in the caseworker training course)
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable attitude, contact clients promptly, keep appointments, update the branch regarding your availability
- Ability to maintain confidentiality and keep information safely
- Able to provide two referees: former employers or other people that know you well (other than relatives)
- Contacting clients and arranging to meet them at a mutually convenient time either face-to-face or remotely
- Liaising with clients and completing a form to assess their circumstances
- Sign-posting clients onto local services providing specialist advice
- Applying on the client's behalf to military and non-military sources of charitable funding
- Arranging for the purchase of goods and services
- Keeping in touch with your branch so they know your availability
- Keeping in touch with the client so they know how their case is progressing
- Keeping up to date with training and SSAFA news so that you are best able to support clients
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser
-
Volunteer Caseworker
1 week ago
SSAFA London, United KingdomThis role covers London and surrounding areas. · Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we'd love to hear from yo ...
-
Volunteer Caseworker
1 week ago
SSAFA Camden, United KingdomThis role covers Camden and surrounding areas. · Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we'd love to hear from yo ...
-
Volunteer Caseworker
1 week ago
SSAFA Islington, United KingdomThis role covers Islington and surrounding areas. · Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we'd love to hear from ...
-
Volunteer Caseworker
1 week ago
SSAFA Southwark, United KingdomThis role covers Southwark and surrounding areas. · Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we'd love to hear from ...
-
Volunteer Caseworker
6 days ago
SSAFA Fulham, United KingdomThis role covers Fulham and surrounding areas. · Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we'd love to hear form yo ...
-
Volunteer Caseworker
1 week ago
SSAFA Tower Hamlets, United KingdomThis role covers Tower Hamlets and surrounding areas. · Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we'd love to hear ...
-
Volunteer Caseworker
1 week ago
SSAFA Hackney, United KingdomThis role covers Hackney and surrounding areas. · Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we'd love to hear from y ...
-
Volunteer Caseworker
1 week ago
SSAFA Lambeth, United KingdomThis role covers Lambeth and surrounding areas. · Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we'd love to hear from y ...
-
Volunteer Caseworker
1 week ago
SSAFA Haringey, United KingdomThis role covers Haringey and surrounding areas. · Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we'd love to hear from ...
-
Volunteer Caseworker
1 week ago
SSAFA Newham, United KingdomThis role covers Newham and surrounding areas. · Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we'd love to hear from yo ...
-
Volunteer Caseworker
6 days ago
SSAFA Richmond, United KingdomThis role covers Richmond and surrounding areas. · Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we'd love to hear from ...
-
Caseworker
5 days ago
South London Refugee Association London, United KingdomJob description · Working alongside the Head of Adult and Family Services, Immigration Advisors and our team of Advice Volunteers, the Caseworker will support clients to positively progress with their lives. The caseworker will be responsible for the delivery of advice, provided ...
-
Caseworker
1 week ago
South London Refugee Association London, United KingdomJob description · **Our organisation**: · SLRA is a well established local migrant support organisation working alongside refugees, asylum seekers and other migrants who are at risk or in crisis due to immigration issues. Our committed, supportive team works alongside local volun ...
-
Refugee Support
1 week ago
British Red Cross Volunteer London, United KingdomWhy we want you: We are looking for empathetic and professional casework volunteers to help vulnerable children and young people access the vital services and opportunities they need. You will enjoy being part of a supportive team, working to a high level of accuracy and attentio ...
-
Finance Officer
5 days ago
Hackney Migrant Centre London, United KingdomJob description · **Background** · Hackney Migrant Centre (HMC) delivers a free, weekly advice and support service for vulnerable migrants who have immigration, housing, welfare and health problems. We support visitors to secure their immigration status and move out of homelessne ...
-
Trainee Generalist Advice Caseworkers
5 days ago
Citizens Advice London, United Kingdom**Position**: Trainee Generalist Advice Caseworkers · **Location**: London · **Closing date**: 18 May 2023 · **Role details**: · Job title: Trainee Generalist Advice Caseworkers · Location: London · **Salary**: NJC Scale 5 - £28,274 per annum · Salary pro rata: No · London allowa ...
-
Administration Officer
1 week ago
Amicus ALJ London, United KingdomYou will need the ability to prioritise a demanding and varied workload, performing all of Amicus' key administrative duties to a high standard. · This is a full-time role working in a hybrid pattern, with three days working from home and two based in our central London office (T ...
-
Case Officer, London
2 weeks ago
The Royal British Legion London, United KingdomSalary · £31,040 per annum, Inclusive of London Weighting · Package · Permanent. Full Time 35 hours per week. 28 days annual leave plus bank holidays, Employee Assistance Helpline, Life Assurance. Voluntary Benefits: Group Pension Plan, Cycle to Work Scheme, Charity Worker Discou ...
-
Dementia Welfare Benefits Caseworkers
2 weeks ago
Citizens Advice Birmingham London, United KingdomJob description · Citizens Advice Birmingham has partnered with Alzheimer's Society to deliver Welfare Benefits Advice for people living with dementia. This includes those with the condition and their carers. · This is an exciting opportunity for experienced advisers who have a s ...
-
Case Officer, London
2 weeks ago
The Royal British Legion London, United KingdomSalary · £32,352 per annum (inclusive of London Weighting) · Package · Permanent. Full Time 35 hours per week. 28 days Annual Leave plus Bank Holidays, Employee Assistance Helpline, Life Assurance. Voluntary Benefits: Group Pension Plan, Cycle to Work Scheme, Charity Worker Disco ...
Caseworker - Volunteer - United Kingdom - Volunteer Now
Description
Volunteer Now has partnered with Be Collective to bring a dedicated online platform for volunteering to Northern Ireland. The platform supports volunteers through the volunteering process and helps connect more people with a wider range of opportunities.There's lots of great features to Be Collective like messaging, making a profile, and being able to compile all your experiences, training and roles as well as the skills gained within a social CV.You can search and apply for volunteer roles below.
If you can't find anything you like you at the moment – register now, then check back soon – new opportunities are added all the timeWhat is a caseworker?
Caseworkers work with clients to figure out what type of help they need. Next, they find the right sources of support and arrange for clients to access it.
This might be funds for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit.
Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical and emotional support.
Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
Our trained volunteers listen without judgement to assess and provide tailored support to help people navigate life in and beyond military service.
We need you to join your local SSAFA team to help us achieve this.When would you be needed and where would you be based?
The essential part of the role is interacting with clients, so you may be visiting clients or doing this virtually.
You may need access to a vehicle or another way to travel to meet clients at home or in a care home setting.
As part of your local branch you might have access to an office, but many volunteers are based at home.
What can you gain from this volunteering role?Tasks and responsibilities
Flexible - hours are based on your availability and other factors
#J-18808-Ljbffr