Full Time Hotel Receptionist - Perth, United Kingdom - Murrayshall Country Estate

Murrayshall Country Estate

Verified Company

Perth, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Full time

Description

Receptionist
We are currently looking for a
Receptionist to join our team here at Murrayshall Country Estate.

About Murrayshall:

Set in 365 acres of stunning Perthshire countryside, Murrayshall offers a luxurious fourstar country house experience in the heart of Scotland. Lovingly restored over the past few years, the former home of Lord Lynedoch dates back over 400 years. It is situated just 3 miles from the cultural city of Perth, offering guests a tranquil haven in which to unwind and relax, with 40 elegant and spacious rooms and suites, 27holes of stunning parkland golf and delicious local cuisine in our Eolas Restaurant._

As a Receptionist
, you will be the first and last point of contact for our guests, ensuring an exceptional guest experience is delivered at all times.

Your role will include:

Providing excellent customer service at all times
Ensuring a smooth check in and out process is followed for guests at all times, adhering to our policies and procedures
Being fully conversant with the facilities, services and special promotions offered by the hotel and able to assist with any queries
Daily banking and Cash handling
Ensuring that both the Front of House and Guest Relations are kept fully aware of any relevant feedback from guests and other departments
Maximising room occupancy and use upselling techniques to promote hotel services and facilities
Comply with hotel security, fire regulations and all health and safety legislation
Assist in other areas of the hotel as requested.

Knowledge, Skills and Attributes:

Previous experience in a similar type role
Friendly, courteous and helpful with excellent communication skills
Motivated to go the extra mile for guests and colleagues

Experience in understanding, delivering and exceeding guest expectations

Ability to work under pressure and adapt according to business needs
To take pride in your appearance as a brand ambassador
To be able to problem solve and turn any negatives to positives
To coordinate all guest feedback.

Why Join Us

29 Days holiday per annum includes a day off for your birthday
Free parking
Refer a friend bonus £150
Gym membership option
Cycle to work scheme
Tips distributed throughout whole hotel twice a year
Food & Beverage discounts
Golf Shop discounts
Training and Apprenticeship opportunities
Free meals whilst on duty
Birthday gift

Job Types:
Permanent basis

Starting Salary:
£23,400 per annum

Job Types:
Full-time, Permanent

Salary:
From £23,400.00 per year

Benefits: