Academy Experience Coordinator - Manchester, United Kingdom - Mydentist

    Mydentist
    Mydentist Manchester, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description
    Academy Experience Coordinator

    Hours: 37 p/week - Monday - Friday.

    Location: Manchester, city centre

    Salary: from £30,000 DOE

    Based in the training facility, the Academy Experience Coordinator will be pivotal in creating an exceptional experience for delegates, speakers and colleagues as well as providing comprehensive data and feedback to the business in line with the overall L&D strategy.

    We offer a competitive package and all the opportunities you need to excel in your role and grow the career that is right for you:
    • Salary from £30,000 DOE
    • Annual leave entitlement rising to a maximum of 27 days (plus bank holidays) per annum with service
    • Annual company bonus scheme
    • Life assurance
    • Health and wellbeing benefits
    • Access to discounts at hundreds of high-street retailers
    • Recognition for going the extra mile and for loyalty through service
    As an Academy Experience Coordinator, your role will include:
    • Owner of the day to day running of the {my}dentist Academy facility and programmes, ensuring a high-quality learning experience for delegates and tutors.
    • Build relationships with external tutors and internal customers of the Academy facility to truly understand their needs and factor this into their overall learning experience
    • Act as the first point of contact (online, phone and in person) for queries from all internal colleagues and external speakers, consider how we continually drive a high-quality service to all of the Academy customers.
    • Prepare course materials and set up the training rooms for both clinical and non-clinical sessions.
    • Liaising with cleaners, contractors and other providers to ensure the facilities maintenance and cleanliness is kept on top of at all times.
    As an Academy Experience Coordinator, you will need:
    • To have exceptional customer service and strong communication skills.
    • Excellent attention to detail.
    • Strong organisation and planning skills.
    • To be confident working with data and systems, including Excel and MS Teams.
    • To be comfortable working alone as well as collaborating with the wider team and business.
    As part of {my}dentist, you'll be joining the UK's leading provider of dentistry, which supports more than 4 million patients each year to get access to the care they need.
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