Jobs
>
Kelso

    Restaurant Manager - Kelso, Scottish Borders, United Kingdom - SCHLOSS Roxburghe

    SCHLOSS Roxburghe
    SCHLOSS Roxburghe Kelso, Scottish Borders, United Kingdom

    1 week ago

    Default job background
    Description


    As we look to re-open our Sunlaws Restaurant, we are currently looking for an experienced Restaurant Manager to join the Food & Beverage Management team at SCHLOSS Roxburghe Hotel.

    The new Restaurant Manager will further strengthen the Food & Beverage team by creating and ensuring a consistent food and beverage experience for our guests, exceeding expectations, and maintaining the highest service standards.

    You will ensure an efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.


    Your Key Responsibilities:

    • You are responsible for the welcome and personal care of the guests, ensuring a consistent luxury and personalised guest experience.
    • You will lead, inspire, and motivate the F&B team to make sure they exceed in their roles, through induction, training, management, empowerment, and development.
    • You are responsible for all the restaurant activities within the restaurants, under the guidance of the Food & Beverage Manager, including service, staff guidance and cost control.
    • You will identify opportunities to enhance quality standards regarding food, set up and presentation.
    • You will assist the Food & Beverage Manager in the recruitment and onboarding process for the team.
    • You will oversee and assist the Food & Beverage Manager in the daily operations.
    • You will manage guest recovery situations promptly and effectively.
    • You will take the ownership of scheduling, time keeping and attendance for the department.
    • You will oversee cash handling and cash up procedures, ensuring that any queries are rectified with accounts in a timely manner.
    • You will ensure the careful handling of complaints and accidents, ensure first aid training is up to date.
    • Support with training and implementation of HACCP, COSHH and fire procedures
    • You will lead the F&B Outlet Team in the absence of the Food & Beverage Manager.
    • Takeover of manager on duty (MOD) responsibilities, when necessary (service recovery and fire panel alarms), to represent the management and assist with guest situations.

    Your Knowledge & Capabilities:

    • You have a passion for delivering exceptional guest service.
    • You have excellent communication skills, both verbal and written and the ability to communicate effectively with people at all levels.
    • You are an energetic and enthusiastic individual who possesses a positive personality with the ability to build genuine and trusting relationships at all levels.
    • You have proven organisational and leadership qualities.
    • You are resilient and flexible to adapt your work schedule to the demands of the business.
    • You are confident in handling guest complaints.
    • You have proven experience with colleague management.
    • You use your initiative and take a practical approach to problem solving.
    • You are confident with completing administrative tasks and are proficient in Microsoft Office.
    • Ability to present creative and innovative ideas to enhance the customer experience.

    Proven Experience/Qualifications:

    • Proven experience of 2+ years of management within the luxury hospitality sector
    • Previous high-volume experience is essential.
    • Knowledge of how to turn tables and manage large groups of reservations in short time periods.
    • Proven work experience as a Restaurant Manager or Restaurant General Manager.
    • Proven customer service experience as a manager.
    • Familiar with management software, like ResDiary, Opera, Micros (Oracle)
    • Strong leadership and motivational people skills.
    • Acute financial management skills.
    • Ability to work under pressure.
  • SCHLOSS Roxburghe

    Restaurant Manager

    1 week ago

    SCHLOSS Roxburghe Kelso, United Kingdom

    Job Description · As we look to re-open our Sunlaws Restaurant, we are currently looking for an experiencedRestaurant Manager to join the Food & Beverage Management team at SCHLOSS Roxburghe Hotel. · The new Restaurant Manager will further strengthen the Food & Beverage team by c ...

  • SCHLOSS Roxburghe

    Restaurant Manager

    2 days ago

    SCHLOSS Roxburghe Kelso, United Kingdom

    As we look to re-open our Sunlaws Restaurant, we are currently looking for an experiencedRestaurant Manager to join the Food & Beverage Management team at SCHLOSS Roxburghe Hotel. · The new Restaurant Manager will further strengthen the Food & Beverage team by creating and ensuri ...

  • The Waggon

    Restaurant Supervisor

    5 days ago

    The Waggon Kelso, United Kingdom

    Working alongside the Restaurant Manager, the restaurant shift supervisor will ensure the smooth running of service, menu description and order gathering, product knowledge and selling/ serving of drinks and food. Keep an overall eye on the more junior staff on each shift, provid ...

  • Navolio Limited Off To Work

    Food & Beverage Supervisor

    5 days ago

    Navolio Limited Off To Work Kelso, United Kingdom

    Food & Beverage Supervisor - Luxury Destination Hotel · - Salary £25,376 per annum (£12.20 per hour)+ £3000 gratuities (average) · - 40 Hours · **Food & Beverage Supervisor - Luxury Destination Hotel** · **Kelso, Scottish Borders** · **Salary £25,376 per annum (£12.20 per hour)** ...

  • RPC (Hotels) Ltd

    Head Chef Hotel

    1 week ago

    RPC (Hotels) Ltd Kelso, United Kingdom Full time

    The Robert Parker Hotel Collection is a small, family hotel group hotels spread across Scotland and the north of England. Ednam House, "the pride of Kelso" is our stunning 3*, 33-bedroom hotel on the banks of the Tweed. · After a recent period of asset reconciliation RPC recently ...

  • The Hirsel Golf Club

    Catering Franchise

    5 days ago

    The Hirsel Golf Club Coldstream, United Kingdom

    Responsibilities: · - Coordinate and execute catering events, ensuring timely delivery and setup · - Prepare and present food and beverages according to client preferences and dietary restrictions · - Provide exceptional guest service, ensuring customer satisfaction throughout th ...

  • Lilliardsedge Holiday Park

    Restaurant Team Leader

    1 week ago

    Lilliardsedge Holiday Park Jedburgh, United Kingdom

    We now have an opportunity for a full time Bar & Restaurant Team Leader, ideal for someone with experience supervising within a busy bar environment, to join our team of professional food service and bar service professionals. · Main Responsibilities include: · Ensure smooth runn ...

  • Lilliardsedge Holiday Park

    Restaurant Team Leader

    1 week ago

    Lilliardsedge Holiday Park Jedburgh, United Kingdom

    We now have an opportunity for a full time Bar & Restaurant Team Leader, ideal for someone with experience supervising within a busy bar environment, to join our team of professional food service and bar service professionals. · Main Responsibilities include: · Ensure smooth runn ...

  • HAVEN LEISURE LIMITED T/A Haven Holidays

    Restaurant Manager- Berwick Holiday Park

    4 days ago

    HAVEN LEISURE LIMITED T/A Haven Holidays Tweedmouth, United Kingdom permanent

    Come and join our One Great Team here at Haven as a Restaurant Manager · As part of ourfull time, permanent Food & Beverage Leadership Team, you will · - Oversee the day-to-day front of house operation of the Parks main Restaurant, following standard operating procedures ensuring ...

  • Dragonfly cafe

    Cook

    48 minutes ago

    Dragonfly cafe Earlston, United Kingdom

    Job Overview: · We are seeking a skilled and passionate individual to join our team as a cook. As a cook, you will play a crucial role in meal preparation and ensuring food safety in our restaurant. If you have a culinary background and enjoy working in a fast-paced kitchen envir ...

  • A&E Agency

    Locum Consultant in Haemotology

    1 day ago

    A&E Agency Melrose, United Kingdom

    Are you a NHS Consultant who is looking for a new career opportunity in the lovely Scottish Borders? · A one-year Locum Consultant in Haemotology based at this NHS trust has become available and is both an inpatient and laboratory role. You would be working for this small team an ...

  • Jupiter Artland

    Seasonal Sous Chef

    1 week ago

    Jupiter Artland KIRKNEWTON, United Kingdom Full time

    Main Purpose · Ensure the smooth running of our Seasonal onsite restaurant and take away are delivering excellent service and high-quality food, whilst open to the public, working with the team to ensure private events, groups etc are catered for. · To organise and control the ef ...

  • The Black Bull Inn

    General Manager

    1 week ago

    The Black Bull Inn DUNS, United Kingdom Full time

    The Black Bull Inn has undergone extensive renovation and is to be relaunched in the summer of 2024. The Black Bull is a much loved institution within Duns that has historic roots as the coaching inn to Edinburgh. · With 8 bedrooms, a potentially busy bar and restaurant and a pi ...

  • The Black bull Hotel

    Front of House Senior Supervisor

    5 days ago

    The Black bull Hotel Lauder, United Kingdom

    Job description for Senior Front of House Supervisor: · 3 Years minimum in hospitality or customer service · **Restaurant and Food Services Duties** · - Supervision of the laying up, serving and clearing of breakfast, lunch, afternoon tea, and dinner · - Supervise the standard of ...

  • All Seasons Hotel Holdings Ltd

    Supervisor

    1 week ago

    All Seasons Hotel Holdings Ltd Selkirk, United Kingdom

    Responsibilities: · - Supervise and coordinate the activities of restaurant and front of house staff to ensure efficient operations · - Oversee cleaning staff · - Reception duties · - Train and mentor new employees, providing guidance and support as needed · - Oversee food produc ...

  • The Doxford Group (Doxford Barns & Charlton Hall)

    Restaurant Supervisor

    21 hours ago

    The Doxford Group (Doxford Barns & Charlton Hall) Chathill, United Kingdom

    Do you pride yourself on being part of a team that creates exceptional guest experiences? If so, you could be who we're looking for. · As well as a competitive salary and excellent benefits package you will receive a **generous service charge.** · **Your new employer** · Located ...

  • Whitbread

    Front of House Supervisor

    48 minutes ago

    Whitbread Midlothian, United Kingdom

    **Front of House Supervisor** · **RESTAURANT NAME: Esk Valley Table Table · LOCATION: Dalkeith (EH18 1AN) · HOURS: 40 hours per week · SALARY: Up to £11.90 per hour** · **At Table Table, we do restaurant jobs differently. Award-winning training. All the support you need. And bril ...

  • Whitbread

    Front of House Supervisor

    3 days ago

    Whitbread Midlothian, United Kingdom

    **Front of House Supervisor** · **RESTAURANT NAME: Esk Valley Table Table · LOCATION: Dalkeith (EH18 1AN) · HOURS: 30 hours per week · SALARY: Up to £11.90 per hour** · **At Table Table, we do restaurant jobs differently. Award-winning training. All the support you need. And bril ...

  • Pot a Doodle Do

    Kitchen and Front of House Assistant

    2 days ago

    Pot a Doodle Do Berwick-Upon-Tweed, United Kingdom

    Works alongside head chef to manage daily kitchen activities, including aiding with menu preparation, ensuring food quality and freshness. Provides meal quality and consistency by following designated recipes. · Kitchen Assistant Job Duties: · - Provides guidance to junior kitche ...

  • The Rose and Crown

    Bar and Floor Staff

    1 week ago

    The Rose and Crown Mayfield, United Kingdom

    Our busy restaurant is seeking an individual to join our team as a bar and restaurant server. They will be responsible for serving the needs of our customers, taking accurate food and drink orders, and managing tables to ensure that customers have a great dining experience. · **R ...