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    2nd Line Remote Engineer - London, United Kingdom - Venn Group

    Venn Group
    Venn Group London, United Kingdom

    Found in: J-Vers UK C2 - 9 hours ago

    Venn Group background
    Description

    Venn Group is currently working with an Financial Services firm, based in London, who are recruiting for Technical Support Engineer to join their team.

    The post holder will provide second line support in maintaining and expanding the IT service for the business.

    Location:
    London – Onsite 4/5 days per week


    Job Responsibilities:
    To provide high quality 2nd line technical support to all users connected to the IT environment
    To fix hardware and software faults or recommend appropriate solutions
    To undertake the build, configuration, documentation and integration of new desktop, audio visual devices and printer hardware
    To identify, recommend and implement changes to IT systems
    To build, deploy and repair all devices such as PCs /Laptops/ printers/ scanners/ mobile devices etc
    To provide face to face desktop support
    The ideal candidate will have:
    Demonstrable experience of working in a technical support environment at 1stand 2ndline level
    Network services DNS, DHCP
    ServiceNow
    All Microsoft Office versions 2010 onwards & MS Teams
    All Microsoft Desktop OS – Windows 7 onwards
    All Microsoft Server OS onwards
    Apple MAC OS and iOS versions
    SCCM, Intune, Airwatch, MaaS360
    Bitlocker, Sophos, ATP, VPN, Citrix
    Active Directory including group policy
    Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
    #J-18808-Ljbffr

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