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    Services Sales Engagement Manager - Nottingham, United Kingdom - Ideagen

    Ideagen
    Ideagen Nottingham, United Kingdom

    1 week ago

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    Description

    Role Purpose

    HYBRID- TUESDAY, WEDNESDAY, THURSDAY IN OUT RUDDINGTON OFFICE- NOTTINGHAM

    Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better.

    Every day millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

    Ideagen believe that by recruiting diverse and talented individuals, we create an inclusive community for all. We are committed to empowering all colleagues to maximise their potential and express their unique characteristics, experience, and knowledge to achieve their ambitions.

    The Services Sales Engagement Manager is responsible for leading and managing the Professional Services Sales Engagement function within Ideagen's Professional Services division. This role involves the delivery of Ideagen products through qualified Solutions Consultants and Project Management teams, ensuring alignment with both Ideagen and customer requirements in the ARC and EHSQ domains. The ideal candidate will effectively liaise with Sales and Revenue Teams to create accurate Statements of Work (SoW) documentation, maintaining PS margin and ensuring deliverable outcomes for customers.

    Responsibilities

    Pre-Sales and Proposal Development:
    - Collaborate with the sales team to understand client needs and challenges.
    - Develop compelling proposals and presentations that showcase the value proposition of professional service offerings.
    - Conduct industry research and competitor analysis to inform proposal messaging and pricing strategies.
    - Manage project scope and budget estimations for potential engagements.
    - Prepare technical demonstrations and proof-of-concepts to showcase capabilities.

    Client Engagement and Relationship Building:
    - Participate in sales meetings and client presentations, providing technical expertise and answering client questions.
    - Develop and maintain strong relationships with key decision-makers and stakeholders within client organisations.
    - Manage client expectations and communication throughout the sales cycle, addressing concerns and building trust.
    - Negotiate contract terms and pricing agreements in collaboration with the sales team.
    - Assist with onboarding new clients, ensuring a smooth transition to project delivery.

    Project Management and Delivery Oversight:
    - Collaborate with project teams to develop project plans, timelines, and resource allocation.
    - Monitor project progress, identify potential risks and issues, and escalate as needed.
    - Ensure effective communication and collaboration between the sales team, project team, and client throughout the engagement.
    - Manage client expectations and track key performance indicators (KPIs) to ensure project success.
    - Gather client feedback and prepare post-project reports for continual improvement.

    Skills and Experience

    Essential:
    - Strong technical expertise in the professional services domain relevant to the sales team's focus.
    - Excellent communication, interpersonal, and presentation skills.
    - Project management and organisational skills.
    - Ability to work independently and manage multiple priorities simultaneously.
    - Client management and relationship building skills.
    - Negotiation and persuasion skills.
    - Proficiency in relevant software and tools for proposal development and project management.
    - Understanding of sales processes and the value proposition of professional services.
    - Adaptability and flexibility to handle changing requirements and client dynamics.
    - Strong interpersonal skills, emotional intelligence, and empathy.
    - Proven ability in streamlining processes to increase efficiency and reduce time to value.
    - Takes initiative to identify new opportunities for improvement.

    Desirable:
    - Industry qualifications and/or experience, at least to a Bachelor's Degree level, or equivalent industry qualification or experience related to key areas of focus for Ideagen, including but not limited to:
    - Aviation
    - Healthcare & Life Sciences
    - Engineering & Manufacturing
    - Financial Services

  • Behaviours: Ambitious - Drive, Planning & Execution Adventurous - Flexibility, Resilience & Savvy thinking Community - Collaboration & Communication#INDREV#LI-NOTTINGHAM
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