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    Customer Experience Assistant - Liverpool, United Kingdom - mbf

    mbf
    mbf Liverpool, United Kingdom

    1 week ago

    Default job background
    Part time
    Description
    Customer Services Executive - Investment Management Operations
    Liverpool - Salary negotiable around £23,000-25,000 plus company benefits and bonus

    MBF Recruitment are currently working with one of the UK's largest Wealth Management Organisations who specialise in providing Financial Advice and Investment Management Solutions to private clients and businesses throughout the UK.

    They are currently looking to Recruit an Operations Executive to provide support to their customers

    The position is a Customer Services focused role, with the company able to offer excellent training upon joining the business.

    Therefore the role is suitable to Graduates, School Leavers and 2nd Jobs as well as experienced Customer Services professionals.

    As an Operations Executive , you will play a pivotal role in ensuring their customers receive a first class customer service while upholding the highest standards of compliance.

    Promptly addressing client inquiries via telephone, email, and written correspondence
    Contributing to process enhancements and participating in ad-hoc projects to improve service delivery.
    Providing support and training to team members, fostering a positive and collaborative work environment.
    To excel in this role, you should possess:
    A keen interest in financial services and investment management.
    Proficiency in Microsoft Office, particularly Word and Excel.
    The company are able to offer a competitive basic starting salary of between £23,000-25,000
    Comprehensive benefits package including Pension, Life insurance, Holiday allowance
    Study support for those looking for further professional development
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