Admissions Administrator - Northampton, United Kingdom - Unitemps, The University of Northampton

Unitemps, The University of Northampton
Unitemps, The University of Northampton
Verified Company
Northampton, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
The University Of Northampton are looking for an admissions administrator to support the existing team.

Within the overall team structure, to take responsibility for and develop a comprehensive understanding of a portfolio of courses.

To be a source of expertise on admissions matters and be able to provide concise and accurate information to applicants and staff.


Duties and responsibilities

  • Maintain and update the student record system including applicants' personal details, communications, offers, referrals, transfers, withdrawals etc
  • Act as an effective team member under the guidance of a Team Leader or Coordinator
  • Provide an excellent customer service to internal and external stakeholders
  • Use tracking and monitoring mechanisms
  • Produce standard reports from the student record system using reporting tools and spreadsheets
  • Process forms and documentation for new students in accordance with procedures, policies and regulations
  • Liaise with internal departments e.g. Marketing and International Relations, Student Services, Student Records Teams, academic tutors and other University staff
  • Take responsibility for the quality and accuracy of own work
  • Exceptional accuracy on data entry to the student record system following checking procedures
  • Manage own diary, working independently where necessary
  • Provide office and telephone cover as required
  • Enrol students on programmes following standard procedures
  • Participate in crossdepartmental and institutional activities e.g. ceremonies, enrolment, Clearing, Discovery Days and Open Days, with occasional evening and weekend work
  • Develop an understanding of the HE environment
  • Engage in professional development
  • Act as mentor, where required

Skills and experience
Five GCSEs (to include English Language) at Grade C/4 or above, or equivalent qualification or experience

GCSE Maths at Grade C/4 or above, or equivalent qualification or experience

Excellent IT skills including experience of databases and Microsoft Office

Experience of working independently and as part of a team

Experience of delivering excellent customer service to both internal and external stakeholders

Ability to identify issues and problems and use initiative to identify solutions
Experience of adhering to procedures, precedents, policy or legislation

Demonstrable experience in multi-tasking and handling of complex processes

Experience of working within an office environment,

Operational experience in the use of student record systems

Experience of managing busy workloads and prioritising competing deadlines

Positive and flexible approach

Excellent, effective and clear written and verbal communication skills

100% accuracy when handling data and excellent attention to detail
Excellent organisational and time management skills

Ability to adapt to organisational change

Ability to adapt to technological advances in the workplace


Location
The University Of Northampton
Waterside Campus


Additional information

Please note this role cannot be carried out by a current student of The University of Northampton due to GDPR and access to student records.


Job Types:
Full-time, Temporary contract


Salary:
£12.00 per hour


Benefits:


  • Company pension
  • Free parking

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Northampton: reliably commute or plan to relocate before starting work (required)

Education:


  • Bachelor's (preferred)

Work Location:
In person
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