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    Support Integration Architect, Healthcare IT - London, United Kingdom - Oracle

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    Description
    Are you an emerging leader who enjoys managing client relationships with responsibility over the reliability, usability and efficiency of IT systems? If you have Oracle Health Cerner Millennium application experience, this is an incredible opportunity to excel in an exciting, fast-paced arena

    At Oracle Health, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data.


    From patients to providers, payers, and the global population, our objectives are to improve health, reduce costs, and enhance the healthcare experience.

    We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being.


    As a global leader we're looking for a Support Integration Architect to drive success as part of our Integration Services team.

    Join us and create the future. Thrive in this crucial role

    Career Level - IC2

    As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

    When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.


    We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

    Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

    We're committed to including people with disabilities at all stages of the employment process.

    If you require accessibility assistance or accommodation for a disability at any point, let us know by calling , option one.


    Disclaimer:
    Oracle is an Equal Employment Opportunity Employer*.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law.

    Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.


    • Which includes being a United States Affirmative Action Employer
    What you will do


    The Support Integration Architect will manage client relationships, system health and troubleshoot complex technical integration issues with a high degree of variability.


    Take ownership for the tracking and implementation of standard methodology recommendations for assigned clients to enhance domain health, safety and usability of the Oracle Health products and services.

    Provide direct and continuous support for the day-to-day operational management of Oracle Millennium applications.

    Act as point of contact for, and often drive, cross-organizational integration support escalations, with internal and external collaborators.

    Proactively identify and drive towards system optimisation, code enhancements/corrections and functionality advancements for clients.

    Provide 24/7 on-call client support as needed.

    Client-facing and travel up to 20%

    Required Experience


    Bachelor of Science Degree in Information Technology (IT), Computer Science (CS), Computer or Software Engineering, or related fields, or equivalent relevant experience.

    At least 3 years of experience in delivery and/or support with Cerner Millennium products and services.

    Fluent in English.

    Visa sponsorship and relocation assistance is not available for the position

    What we will offer you

    A competitive salary with exciting benefits

    Learning and development opportunities to advance your career

    An Employee Assistance Program to support your mental health

    Flexible and hybrid working so you can do your best work

    Employee resource groups that champion our diverse communities

    Core benefits such as life insurance, and access to retirement planning

    An inclusive culture that celebrates what makes you unique

    What you will do


    The Support Integration Architect will manage client relationships, system health and troubleshoot complex technical integration issues with a high degree of variability.


    Take ownership for the tracking and implementation of standard methodology recommendations for assigned clients to enhance domain health, safety and usability of the Oracle Health products and services.

    Provide direct and continuous support for the day-to-day operational management of Oracle Millennium applications.

    Act as point of contact for, and often drive, cross-organizational integration support escalations, with internal and external collaborators.

    Proactively identify and drive towards system optimisation, code enhancements/corrections and functionality advancements for clients.

    Provide 24/7 on-call client support as needed.

    Client-facing and travel up to 20%

    Required Experience


    Bachelor of Science Degree in Information Technology (IT), Computer Science (CS), Computer or Software Engineering, or related fields, or equivalent relevant experience.

    At least 3 years of experience in delivery and/or support with Cerner Millennium products and services.

    Fluent in English.

    Visa sponsorship and relocation assistance is not available for the position

    What we will offer you

    A competitive salary with exciting benefits

    Learning and development opportunities to advance your career

    An Employee Assistance Program to support your mental health

    Flexible and hybrid working so you can do your best work

    Employee resource groups that champion our diverse communities

    Core benefits such as life insurance, and access to retirement planning

    An inclusive culture that celebrates what makes you unique

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