Digital Delivery Director - Dodworth, United Kingdom - NHS Blood and Transplant

Description

Job summary

Reporting to the Chief Digital & Information Officer, the DDD has a broad and challenging set of responsibilities with the primary purpose of delivering digital products and capabilities that are user and service delivery focused, across NHSBT. They will lead national functions, whilst being accountable for transforming NHSBTs strategy and approach to product development and delivery from discovery, alpha and beta to continuous improvement of live services. To do so, the DDO will work collegiately with the CDIO, the Assistant Director of Solution Delivery and Heads of Design and Product Centres, designing and implementing a structure that enables product centric working and the evolution of the delivery model, appropriate to the size and scale of NHSBT. The DDO will be directly responsible and have overall accountability for the ambition, strategy, strategic planning and delivery of building and strengthening a digital first culture; where speed, team, and regular incremental delivery is the norm rather than the exception.

Main duties of the job

Creating, leading and developing multidisciplinary teams, ensuring that you have the correct structure and levels of skill to deliver;Lead the development and delivery of critical and national information systems across NHSBT, such as PULSE, Donor Portal, customer relationship management, NTXD and more;Owning the delivery roadmap, working with the service and product owners backlogs to prioritise delivery;Engaging with business partners, across the organisation, to gain buy-in on prioritisation, with agreement on the key performance metrics which will be impacted;Measuring and monitoring the products and services that you develop, regularly reviewing operational metrics to validate the effectiveness of products in meeting user needs;Supporting in developing and participating in wider skill development and recruitment activities such as hackathons, conference events, university partnerships, etc;Leading the ambition, strategy, strategic planning and delivery of building and strengthening a digital first culture across NHSBT;Ensuring financial good health by carefully managing budgets and operating costs to ensure value for money and sustainable deliver;Playing an active role within the Digital and Technology Services directorate senior leadership team, modelling agile leadership behaviours and the core values of NHSBT;Working with your technical teams and the Chief Architect to ensure the technical aspects of the products and services

About us

At NHS Blood and Transplant, were incredibly proud of the many talented people who come together every day to make our organisation the very best it can be. We have clearly defined values that are centred around offering exceptional care to our donors and their families. We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers.Its an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme.We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with and positively encourage applications from all sectors of the community.Three small words, one big difference - Caring, Expert and Quality.Together we'll save and improve more lives than ever

Job responsibilities

Digital Delivery Director

Salary: Band 9 – £99,891 – £114,949 (dependent on experience).

Location: This is a national vacancy, the successful candidate may be based at any of our main centres in the UK, final location to be agreed at interview.

A critical role in a unique organisation

NHS Blood and Transplant ('NHSBT') helps people do something truly extraordinary – donate blood, organs, tissues or stem cells to save someone in need. As an essential part of the NHS, we make the most of every donation – from blood and organs to tissues and stem cells. We are a health care, biomedical manufacturer and supply chain organisation. But at our heart, we are an organisation that enables daily acts of altruism – from the thousands of blood donors who come out every day to the families who, in the depth of grief, consent for their loved ones to become organ and/or tissue donors. It is for these donors, families and the patients they serve that we strive to be the very best in everything we do.

Our mission is to save and improve lives. As we look to the future, our ambition is to save and improve even more lives, building a world where every patient receives the donation they need. To deliver this vision, we have five priorities: growing and diversifying our donor base; modernising our operations; driving innovation into practice; collaborating with partners and investing in people and culture. Digital, data and technology have a central role to play in developing and delivering our future strategy and, as such, we are looking for an inspirational Digital Delivery Director (DDD) to join our progressive leadership team.

The Role

Reporting to the Chief Digital & Information Officer, the DDD has a broad and challenging set of responsibilities with the primary purpose of delivering digital products and capabilities that are user and service delivery focused, across NHSBT. They will lead national functions, whilst being accountable for transforming NHSBT's strategy and approach to product development and delivery from discovery, alpha and beta to continuous improvement of live services.

To do so, the DDO will work collegiately with the CDIO, the Assistant Director of Solution Delivery and Heads of Design and Product Centres, designing and implementing a structure that enables product centric working and the evolution of the delivery model, appropriate to the size and scale of NHSBT. The DDO will be directly responsible and have overall accountability for the ambition, strategy, strategic planning and delivery of building and strengthening a digital first culture; where speed, team, and regular incremental delivery is the norm rather than the exception.

The Person

To be successful in the post, the successful candidate will be:

· Experienced in leading the design, development and delivery of volume based, omni channel B2B and B2C products and services, within a complex, regulated and/or safety critical, ambiguous operating environment.

· An adept digital transformation leader, able to flex their leadership style and approach to fit the stakeholder and/or operational context, with the ability to influence at executive and board level and build broad based support for their product vision and digital strategy.

· Able to rapidly and consistently, build, mature and evolve, product design, development and delivery capability, to enable continuous development and delivery at scale, in response to rapidly changing demands.

· Passionate about building high performing, empowered, inclusive, diverse teams, which are representative of the communities and customers they serve.

· Collegiate, forging strong, mutually beneficial, collaborative working partnerships with a wide and diverse range of commercial providers, to appropriately augment capability and build capacity.

NHSBT are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with. As such, we positively encourage applications from all sectors of the community irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, neuro-diversity or other personal circumstances. We are committed to policies and procedures that ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

For more information and to apply for this exciting leadership role within this NHS organisation of unique importance, please visit:

For a confidential, informal discussion about the role, please contact Green Park - Gulshan - E: G

Closing date for applications: 11:59pm Monday 3rd June 2024

Qualifications

Essential

Experience

Essential