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Showroom Manager - Walton on Thames, United Kingdom - Bridgman
3 weeks ago
Description
Bridgman is a leading quality, luxury furniture retailer with a 45-year heritage in British design.Bridgman's vision is to move away from solely garden furniture but create a presence within and around the home year-round.
Working independently, the Showroom Manager is responsible for the daily operations of the showroom, upholding Bridgman's standards and ensuring that each customer visiting our showroom enjoys a 5-star experience.
Also situated within the showrooms is a concession, Snug Furniture Limited, and the showroom manager will additionally interact and close sales with these customers.
Location:
Walton-on-ThamesnContract:
Permanent, Full-timenOTE:
£45k + (this includes a base, plus commission)
Benefits
include a Competitive Base Salary, Perks at Work, 31 Days of Holiday, and Pension.
Key responsibilities:
nReporting to and working with the regional showroom managernDelivering excellent customer servicenManaging an end-to-end sales processnComplete daily and weekly reports, along with ad-hoc reports when requirednLead Generation - contacting warm leads 3 times a daynKeeping an in-depth knowledge of Bridgman's productsnUpselling key items to customersnResolving customer queries and issuesnKeeping in communication with the head officenLiaising with key stakeholders within the businessnTracking and reporting the showroom's sales figuresnManaging the showroom's space and visual merchandisingnProfessional retail experience in a similar positionnApproachable and a role model who leads by example, encourages teamwork, and fosters a positive attitude and atmosphere in the workplacenA brand ambassador with in-depth product knowledgenBe a keyholder (Opening and closing the showroom)nOther ad-hoc duties include maintaining a clean, presentable showroom.
Key Skills:
nExperience managing a store independentlynLuxury sales experiencenA passion for delivering exceptional customer servicenExcellent communication skills
We believe the best team is a diverse team. It's the diverse, kind, and inclusive workforce behind Bridgman that makes us so special. We are committed to being an equal opportunities workplace and employer, this commitment begins with our recruitment process.
We can assure all prospective applicants that they will not be discriminated against based on age, race, gender, religion, nationality, sexual orientation, gender identity, disability, or any other status protected by law.
