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Hounslow

    Logistics Coordinator - Hounslow, United Kingdom - Right Now Recruitment

    Right Now Recruitment
    Right Now Recruitment Hounslow, United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description

    Right Now Group are currently working with an expert in time-critical aerospace operations based in Hounslow. Our client now requires a Logistics Coordinator (AOG) to join their fast-paced customer service/operations team focusing on Aircraft on Ground (AOG) operations.

    Responsible for the management and optimisation of operational processes and ensuring an exceptional service for customers, the client requires a highly proactive professional with exceptional attention for detail and in-depth understanding of time-critical logistics, specifically in relation to AOG.

    Duties and Responsibilities of a Logistics Coordinator (AOG)

    • Ensure efficient and timely delivery of time-critical, aircraft on ground (AOG) shipments by closely monitoring day-to-day operations of key client accounts and acting as a primary point of contact for these accounts, providing exceptional customer service.
    • Refine and subsequently implement operational processes, enhancing efficiency and reducing turnaround time.
    • Resolve operational challenges and streamline workflows by close collaboration with muti-functional internal and external teams.
    • Closely analyse data, identifying trends and any areas of improvement to be made in the logistics process.
    • Communicate effectively and proactively with customers, providing real-time updates and addressing any enquiries and resolving any issues in a timely fashion.
    • Play a key role in improving the customer experience by implementing strong feedback mechanisms.

    The successful Logistics Coordinator (AOG):

    • Will have a strong track record in AOG operations and customer-service with a focus on time-critical shipments.
    • Highly analytical with excellent problem-solving ability.
    • Strong communication and interpersonal skills.
    • Works effectively in time-sensitive and highly pressured environments.
    • Excellent knowledge in Microsoft suite and logistics software.

    Benefits of Logistics Coordinator (AOG):

    Package: Up to £45,000 p/a salary + Overtime + Pension + Holiday Hours: 4on 4off shift pattern, 6:00AM - 6:00PM

    If this Logistics Coordinator role sounds like it could be for you, upload your CV today

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