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    Personal Assistant to Director of Care - Guildford, Surrey, United Kingdom - Shooting Star Children's Hospices

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    Description

    Job Title: Personal Assistant to Director of Care

    Team/Directorate: Strategy and Partnerships

    Salary range/pay band: £31,000 - £33,000 per annum

    Reports to: Head of Care Systems

    Direct reports: Care, Education and Quality Co-ordinator

    Hours: 37.5

    Part 1: Job Profile

    a) Main purpose of job

    This role will work with the Director of Care and Heads of in Care providing administrative support directly to them. This role will manage and administer all of the Care SCLT and Governance Meetings. They will manage the Practice Education Co-ordinator.

    Due to the nature of this role, it will be office based. Any working from home will be under exceptional circumstances only and by arrangement with the line manager.

    Part 2: Main duties and key responsibilities

    a) Use headings from the scope

    Provide PA support as directed by the Director of Care and Heads of Care

    Administering monthly SCLT Q&R meetings

    Administering quarterly Quality Governance and Risk meeting

    Arranging and preparing Mortality and Morbidity meetings

    Administering Research Governance Group

    Administering Spirituality Group

    Lead on induction planning for new starters (not clinical)

    Manage the Care, Education and Quality Co-ordinator

    Be responsible for the agreed transport budget.

    Reconciliation of organisational credit cards as required.

    Ensure you are familiar with the practices of other team members so that you can assist in the event of absence, thereby maintaining adequate cover within the team.

    Sharing the cover of switchboard and reception duties in the absence of reception volunteers via a Silent on call rota.

    b) Other duties


    • The post holder must be able and willing to get to and work in both hospices in Hampton and Guildford


    • The post holder will need to travel extensively throughout their area and less frequently in other parts of Surrey/West London


    • The post holder should be prepared to attend SSCH meetings in different parts of the country. Some meetings may be during evenings or weekends.


    • The post holder will be required to apply for a Disclosure and Barring Service check

    c) Mandatory Criteria

    1. Other duties

    The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children's Hospices.

    2. Professional Codes of Conduct

    The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate

    3. Health and Safety

    Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children's Hospices policy on health and safety at work.

    4. Mandatory Training

    The post holder will attend all mandatory training relevant to their role

    5. Our values and behaviours

    Shooting Star Children's Hospices is a leading children's hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviours that will enable us to achieve our goals.

    Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.

    Respect – We will treat each other with the utmost respect.

    Integrity – We will be open, honest and transparent in all that we do.

    Diversity – We will respect individuality and ensure inclusion and fairness to all.

    Excellence – We will strive for excellence in all that we do.

    and behaviours

    Part 3: Person specification: Qualifications, experience and skill levels

    a) Qualifications

    GCSE Maths and English at C grade or above (E)

    b) Experience

    Minimum of 2 years' experience as a PA working for multiple professionals

    c) Knowledge and Skills


    • Excellent oral and written communication skills, with the ability to communicate effectively yet sympathetically with the parents/carers of life limited children and other professionals.


    • The ability to work under pressure and manage a changing workload. Prioritise competing tasks effectively.


    • Experience of working with Microsoft365 applications including Word, and Outlook as well as database packages, websites and social media platforms.


    • Advanced Excel skills (E)


    • Copy/audio typing, with the ability to produce accurate and well presented documents and reports.


    • An understanding of national guidance in relation to record keeping and management of health care records.

    What we offer


    • NHS Pension Scheme (eligible employees)


    • Stakeholder pension scheme


    • Additional contributions – we will pay 1% above the contribution up to a limit of 7%

    Annual leave


    • 35 days including Bank Holidays rising with length of service


    • 2 weeks paid sabbatical leave after 5, 10 and 15 years' service

    Contractual benefits


    • Enhanced maternity, adoption, and paternity leave pay


    • Flexible working arrangements


    • Reimbursed professional membership fees


    • Eye care

    Health and wellbeing


    • Employee Assistance Programme


    • Mindfulness sessions


    • Cycle to work scheme


    • Nutritionally balanced meals at Christopher's (free employees)

    Equality, diversity and inclusion

    Shooting Star Children's Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation's values: Professionalism, Respect, Integrity, Diversity and Excellence.

    We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children's Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

    For the full job description: -2024-Personal-Assistant-to-Director-of-

    For more information please visit our website:

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