Homeless Services Co-ordinator - Rotherham, United Kingdom - Rotherham Metropolitan Borough Council

Tom O´Connor

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Tom O´Connor

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Description
Job description


Place of Work:
Shiloh Support Centre, 15 Station Road, Rotherham, S60 1HN


Salary:
£28,500


Pension: 6% pension contribution


Hours:
Full time, 37 hours per week


Holidays:28 days per annum


Responsible to:
General Manager/Chief Executive


Responsible for:
Staff & Volunteers


Application Deadline**:
Monday 1st April 2024


About Shiloh Rotherham
Shiloh Rotherham is a charity that offers support to adults who are homeless or at risk of homelessness.

Our team of staff and volunteers work with partners to provide services at our Support Centre and within the community.

We offer a safe place where our guests will be accepted and supported throughout their time with us. We work alongside guests (service users) to help them to plan for and realise a better future.

Our services are wide ranging covering:
Advice & Support, Health & Wellbeing, Skills & Training and Catering & Practical Support.


Our vision is for everyone to have a safe place to call home and have the opportunity to live independently with a good quality of life.


Shiloh was founded in 1992 on Christian beliefs and the values of the Christian faith remain at the heart of what we do.

As a charity, we believe that Jesus cared for those in need, and we want to do the same. We provide an inclusive place of support where guests are loved and cared for regardless of their beliefs.

Shiloh staff & volunteers are not required to be a Christian, but they must demonstrate an empathy with the vision, values, and mission of the Charity.


About the role:

This is an exciting opportunity to join our staff team in a varied and rewarding role. The Services Co-ordinator is responsible for the delivery and co-ordination of Shiloh's homeless support services.

The current services you will help deliver and co-ordinate include:


Advice & Support - 1:1 advice and support to guests who visit the centre or who form part of the Progression team's on going case load.
This includes pathways for housing, benefits, universal credit, debt, substance misuse, mental health, wellbeing, skills, volunteering and faith.


Drop-in sessions - Working in partnership with key agencies, we host three open-access drop-in sessions a week. Two of these sessions enable guests to receive support from Shiloh and Rotherham Council's Homeless team. The other is our multi-agency drop-in session which offers guests hot food, drinks, activities and access to a range of different partners.


Skills & Wellbeing Activities - Working with partners and our own sessional tutors we deliver a varied activity programme in the Centre and in the community, including computer skills, arts/creative, bike maintenance, cooking, '5 ways to wellbeing' and tenancy preparation skills.


Volunteering - We provide volunteering opportunities for the local community as well as to guests with lived experience of homelessness. Currently volunteer positions are available in the welcome team (guest support), kitchen team and in our eBay enterprise project.


Catering & Practical Support - We offer a range of services to meet the needs of guests who are in crisis or are ready to move on with their life. Services include hot food, hot drinks, refreshments, emergency food parcels, clothing, showers, laundry services, mobile phones, bus passes and new home starter packs.


You will lead a small team of staff and volunteers to help deliver these services, but you will also provide support to guests directly and deliver some aspects of these services as part of your role.

Our work is focussed on supporting guests to achieve their goals, with progression monitored using the homelessness outcome star. The outcomes we aim to achieve with guests include; 1) Increased access to mainstream services 2) Improved accommodation status 3) Increased health & wellbeing 4) improved self-esteem and confidence 5) Increased knowledge & skills.

You will be responsible for delivering these services in line with the targets and specifications of our funders and our internal performance indicators to ensure consistently high standards of care.

Homeless Services Co-ordinator )

Shiloh Rotherham will make reasonable adjustments to accommodate people with disabilities.

Equality and diversity is at the core of our values and staff are expected to work collectively and individually to promote a constructive and sensitive approach to others from a variety of backgrounds, where the work of others is valued and respected.


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