Customer Service Advisor - Kingston upon Hull, United Kingdom - Adecco UK

Adecco UK

Verified Company

Kingston upon Hull, United Kingdom

3 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Advisor

Willerby

Full time 37.5 hours per week

Office based

£10.25 per hour

Start date - 29th March

Free Onsite parking

Adecco are currently recruiting for experienced Customer Service Advisors to join a professional and vibrant patient care contact centre team in one of the UK's leading independent private health care organisations based in Willerby.

Main Duties

Managing inbound calls answering queries and providing up to date information
Cancelling and rebooking appointments
Following up on referrals
Logging information and directing this to the correct department
Updating and Inputting patient information
Ensuring patients are aware of preappointment procedures
Organising follow up appointments
Coordinating with other departments

Interested applicants should have experience working within a high performing Customer Service team, be confident managing high volume calls and have excellent communication skills both written and verbal.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Emma Hall