- Monitor department and overall productivity and address any arising issues promptly to maintain optimal efficiency and service quality.
- Ensure comprehensive oversight of the input and output of daily operations across all departments, ensuring alignment with organisational goals and maintaining efficient workflow prioritisation.
- Initiate and execute new projects and initiatives to meet the evolving needs of our brands and enhance CS operational effectiveness.
- Review and monitor work volumes and allocation of resource to meet budget and service delivery targets.
- Accountability for maintaining stock/spare parts integrity with the Spare Parts & Logistics Manager.
- Monitor production standards using quality improvement methodologies and processes.
- Take ownership of resolving production issues, ensuring effective resolution and follow-through.
- Ability to create and translate strategic vision to drive organizational performance and change.
- Experience of actively managing risk.
- Track record of fostering a positive and collaborative work environment.
- Ability to inspire and motivate teams towards common goals.
- Experience in influencing at all levels to achieve desired outcomes.
- Demonstrated success in delivering major projects within budget, on time, and meeting quality standards.
- Proficiency in decision-making and problem-solving in high-pressure situations and acting quickly, when needed.
- Demonstrable application of business process improvement tools and methodologies.
- Proven leader with a strong ability to coach, develop, and motivate your team with a strong understanding of people management processes and practices.
- Experience in leading teams through change and ambiguity.
- Proven track record in an operations management role.
- Ability to adapt strategic priorities in response to evolving business needs, ensuring effective alignment of resources and init
-
Operations Manager
1 week ago
Cast UK Limited Hampshire, United KingdomJob Title: Operations Manager (Events Industry) · Location: Bishops Waltham · **Salary**: £45,000 - £50,000 · I am seeking an experienced Operations Manager to join a successful events company based in Bishops Waltham. The Operations Manager will be responsible for overseeing the ...
-
Technical Operations Manager
3 weeks ago
Live Recruitment Hampshire, United Kingdom**Hybrid -** A unique opportunity to join this leading creative communications agency and work on some inspirational events · **THE COMPANY**Offering a range of services including video, production and full event management this leading agency have a fantastic blue chip client li ...
-
Technical Operations Manager
2 weeks ago
Live Recruitment Hampshire, United KingdomA unique opportunity to join this leading creative communications agency and work on some inspirational events · **THE COMPANY**Offering a range of services including video, production and full event management this leading agency have a fantastic blue chip client list. With stro ...
-
Operational Risk Manager
4 days ago
MERJE Ltd Hampshire, United KingdomFocused in the Life industry, this firm has been established for over 100 years and is going through an integration project, leading to require extra specialist compliance expertise for the management of key deliverables during this period of transition. · This role supports the ...
-
Regional Operations Manager
2 weeks ago
Brite Recruitment Ltd Hampshire, United Kingdom Full timeREGIONAL OPERATIONS MANAGERHAMPSHIRE£39,250 (Including London Weighting Allowance) · A rapidly expanding organisation is looking for a commercially aware, focused, diplomatic and strong Regional Operations Manager. Responsible for the business results of a geographical area inclu ...
-
Gas Operations Manager
5 days ago
Antac Support Services Ltd hampshire, United KingdomJob DescriptionAntac are a national organisation providing a wide range of customer focused and high quality services to various commercial clients across the UK. From office cleaning to commercial window cleaning, and Building Maintenance to MOD projects, everything we do is bes ...
-
Fabrics Operations Manager
3 weeks ago
Addition+ Hampshire, United KingdomWe are currently recruiting for one of our trusted clients for the role of a Fabrics Operations Manager. Our client provides facilities, property, and landscaping services to some of the UK's largest businesses. They work with their customers to ensure their buildings, workspaces ...
-
Production and Operations Manager
3 days ago
Orion Electrotech Hampshire, United KingdomOrion are delighted to be able to partner with our manufacturing client located in Hampshire, on arguably their most imperative hire to date for a Manufacturing Operations Manager. Our client started with humble beginnings which made them the supplier of choice to a wide and vari ...
-
Customer Service Operations Manager
1 week ago
Zachary Daniels hampshire, United KingdomZachary Daniels are partnering with a Luxury Retail Buisness looking for a Senior Customer Service Operations Manager to oversee and run their Service & Repair Centre in Southampton. This critical role will need someone with Manufacturing and Distribution experience as well as ma ...
-
Operations Manager
2 weeks ago
Executive Heads Portsmouth, United KingdomExecutive Heads are working exclusively with a trailblazing organisation committed to growth and fostering an environment where their staff thrive. With their customer-centric approach and cutting-edge solutions, they are an industry disruptor, revolutionising the sector and sett ...
-
Operations Manager
2 weeks ago
Executive Heads Hampshire, United KingdomJob DescriptionExecutive Heads are working exclusively with a trailblazing organisation committed to growth and fostering an environment where their staff thrive. With their customer-centric approach and cutting-edge solutions, they are an industry disruptor, revolutionising the ...
-
Regional Operations Manager
4 weeks ago
Leisure People Recruitment Hampshire, United KingdomRegional Operations Manager – Leisure & Culture · Hampshire -Travelling throughout Hampshire · Up to £50,000+ travel+ excellent benefits · Our client is an ambitious, entrepreneurial Leisure, Cultural and Heritage Trust with over 25 diverse attractions and venues including museum ...
-
Fabrics Operations Manager
1 week ago
Addition+ hampshire, United KingdomJob DescriptionWe are currently recruiting for one of our trusted clients for the role of a Fabrics Operations Manager. Our client provides facilities, property, and landscaping services to some of the UK's largest businesses. They work with their customers to ensure their buildi ...
-
Fabrics Operations Manager
1 week ago
Addition+ hampshire, United KingdomWe are currently recruiting for one of our trusted clients for the role of a Fabrics Operations Manager. Our client provides facilities, property, and landscaping services to some of the UK's largest businesses. They work with their customers to ensure their buildings, workspaces ...
-
Regional Operations Manager
3 weeks ago
Leisure People Recruitment Hampshire, United KingdomJob Description · Regional Operations Manager – Leisure & Culture · Hampshire -Travelling throughout Hampshire · Up to £50,000+ travel+ excellent benefits · Our client is an ambitious, entrepreneurial Leisure, Cultural and Heritage Trust with over 25 diverse attractions and venue ...
-
Branch Operations Manager
4 weeks ago
Leisure People Recruitment Hampshire, United KingdomRegional Operations Manager – Leisure & Culture Hampshire -Travelling throughout Hampshire · Up to £50,000+ travel+ excellent benefits · Our client is an ambitious, entrepreneurial Leisure, Cultural and Heritage Trust with over 25 diverse attractions and venues including museum ...
-
Regional Operations Manager
4 weeks ago
Leisure People Recruitment Hampshire, United KingdomRegional Operations Manager – Leisure & CultureHampshire -Travelling throughout HampshireUp to £50,000+ travel+ excellent benefitsOur client is an ambitious, entrepreneurial Leisure, Cultural and Heritage Trust with over 25 diverse attractions and venues including museums, arts ( ...
-
Branch Operations Manager
4 weeks ago
Leisure People Recruitment Hampshire, United KingdomRegional Operations Manager - Leisure & CultureHampshire -Travelling throughout HampshireUp to £50,000+ travel+ excellent benefitsOur client is an ambitious, entrepreneurial Leisure, Cultural and Heritage Trust with over 25 diverse attractions and venues including museums, arts ( ...
-
Branch Operations Manager
4 weeks ago
Leisure People Recruitment Hampshire, United KingdomJob Description Regional Operations Manager – Leisure & Culture · Hampshire -Travelling throughout Hampshire · Up to £50,000+ travel+ excellent benefits · Our client is an ambitious, entrepreneurial Leisure, Cultural and Heritage Trust with over 25 diverse attractions and venu ...
-
Client Service Coordinator
3 weeks ago
Zenon Recruitment Ltd Hampshire, United KingdomZenon is currently supporting our VIP aviation client to source a Client Service Coordinator, to join their Aircraft Management Team. · This is a fantastic opportunity to join a hugely well respected, and continuously growing VIP aircraft organisation. · This is a permanent posit ...
Customer Service Operations Manager - Hampshire, United Kingdom - Zachary Daniels
Description
Job Description
Zachary Daniels are partnering with a Luxury Retail Buisness looking for a Senior Customer Service Operations Manager to oversee and run their Service & Repair Centre in Southampton. This critical role will need someone with Manufacturing and Distribution experience as well as managing a large team of over 150 as well as a customer care team.
The Senior Customer Service Operations Manager will be responsible for the overall management and efficient running of the centre. Working on improving productivity, developing operational strategies to enhance production and servicing whilst streamlining processes to improve KPI output.
As the Senior Customer Service Operations Manager you will have a background in production and manufacturing and have experience with managing and implementing large Projects.
Other Responsibilities include:
Skills and Experience
In return they can offer you a generous salary of up to £90,000 + Bonuses + benefits
BBBH30076
** NOTE - All emails from will be sent from the following domain & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information **