- Provide assistance to users through phone, in-person interactions, email, or by utilising a ticket management system.
- Offer support for computers, laptops, tablets, switches, smartphones, and various applications.
- Elevate issues to the appropriate support team as necessary.
- Conduct trend analysis to aid in the identification of problems.
- Collaborate with external vendors and third parties to support incident and TPM resolution.
- 3+ years of experience in a 1st Line Support position.
- Excellent communication skills.
- Experience with 365, AD, Group Policy, Windows, ITIL, DHCP, DNS.
- Ideally from an MSP, but not essential.
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IT Support Engineer
Found in: Talent UK 2 C2 - 20 hours ago
Clinch Kettering, United KingdomPut the World on Vacation · At Travel + Leisure Co. our mission is simple: to put the world on vacation. We turn vacation inspiration into exceptional travel experiences through nearly 20 of the world's leading travel brands under Wyndham Destinations, Panorama, and Travel + Leis ...
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Product Support Engineer
Found in: SonicJobs Direct Apply UK - 3 days ago
Omega Resource Group Bedford, United Kingdom Full timeJob Role: Product Support Engineer · Job Type: Permanent · Location: Bedford · Salary Range: Market Related · Our client, a technical automation & drives distributor, is on the lookout for a Product Support Engineer to join their growing team. The role provides support for the ...
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Dynamics 365 Support Engineer
Found in: SonicJobs Direct Apply UK - 1 day ago
Hireful Milton Keynes, United Kingdom Full timeAre you a specialist in supporting Microsoft Dynamics 365 across Customer engagement and Finance and operations? If so, we have a fantastic opportunity for a support minded, customer focussed individual to join our IT department as a Dynamics 365 Support Engineer. You will bring ...
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PLC Systems Support Engineer
Found in: SonicJobs Direct Apply UK - 2 days ago
Hartland Recruitment Rugby, United Kingdom Full timePLC diagnostics- fault finding - maintaining automated machinery - modifying PLC control software - electrical maintenance of packaging and processing machinery, site automation improvements. That's what this is. · Due to growth, new work, new customers, different sites to suppor ...
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PLC Maintenance Support Engineer
Found in: SonicJobs Direct Apply UK - 2 days ago
Hartland Recruitment Peterborough, United Kingdom Full timeWe're working with a Control Systems Company whose Engineers support a wide range of manufacturers, factories, and maintenance teams, solving tricky PLC control systems problems on site. With industrial automation increasing across the UK, these teams are in demand- and so we nee ...
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1st Line Support Engineer
Found in: Ziprecruiter UK C2 - 3 days ago
DigiTech Resourcing Kettering, United KingdomJob Description · 1st/First Line Support Engineer · Hybrid - Kettering · £23,000 - £27,000 · Digitech are partnered exclusively with a fast-growing and innovative MSP. They have employed over 60 people within the technical team in the past 3 years and have no signs of slowing dow ...
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1st Line Support Engineer
Found in: Jooble UK O L C2 - 1 day ago
DigiTech Resourcing Kettering, Northamptonshire, United Kingdom1st/First Line Support EngineerHybrid - Kettering£23,000 - £27,000Digitech are partnered exclusively with a fast-growing and innovative MSP. They have employed over 60 people within the technical team in the past 3 years and have no signs of slowing down.After a successful 2023 a ...
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Multi Skilled Maintenance Engineer
Found in: SonicJobs Direct Apply UK - 2 days ago
Synergi Search & Select Limited Kettering, United Kingdom Full timeSynergi are recruiting for a Multi-Skilled Maintenance Engineer to join a leading FMCG/manufacturing company based in Kettering. You will be hands on, supporting the production team to make sure all machines are kept in running order producing high quality products and be involve ...
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Trainee Hotline Engineer
Found in: SonicJobs Direct Apply UK - 3 days ago
Pioneer Selection Kettering, United Kingdom Full timeTrainee Systems Hotline Engineer · Salary: up to £25,500 (Rising to above £30,000 after completion of training within the first year) · Location: Kettering (Role becomes remote once training is completed) · We are currently recruiting for a UK leading company who are looking for ...
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Electrical Team Leader
Found in: SonicJobs Direct Apply UK - 1 day ago
Musk Process Services Kettering, United Kingdom Full timeMusk Process Services is part of the Edwin James Group, a leading independently owned property and infrastructure support services company delivering integrated building and facilities management services. Our team of over 1000 people works for and with a diverse Blue Chip client ...
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CAD Technician- Solar
Found in: SonicJobs Direct Apply UK - 3 days ago
Hunter Selection Kettering, United KingdomCAD Designer · Kettering (NN14) · £30,000 - £40,000 + Overtime · Monday - Friday 40 hours per week · Benefits:- · Bank holidays · 25 days holiday · Support with Chartership · Fleixble work hours · Our client is a leading Project Management company specialising in Renewable ener ...
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Estimator Flat Roofing
Found in: SonicJobs Direct Apply UK - 5 days ago
Hunter Mason Consulting Kettering, United Kingdom Full timeEstimator – Flat Roofing · Burton Latimer, Kettering · £40,000 - £50,000 · Our client is a reputable construction company specializing in roofing solutions for commercial, industrial, and residential properties. With a commitment to quality craftsmanship and customer satisfaction ...
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Vehicle Technical Support Engineer
Found in: Talent UK C2 - 4 days ago
INEOS Automotive Corby, United KingdomVehicle Technical Support Engineer · INEOS Automotive – Grenadier – Built On Purpose · Story so far · Since Sir Jim Ratcliffe announced Project Grenadier in 2017, our team at INEOS Automotive has grown rapidly. From a start-up to the scaled business we are now, we've hit some hu ...
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Vehicle Technical Support Engineer
Found in: Talent UK C2 - 4 days ago
INEOS Corby, United Kingdom Full timeResponsibilities · include (but are not limited to): Work closely with the Technical Services Manager to develop processes and structures across inter divisional & wider Ineos Automotive teams · Assisting workshops with the efficient process of repair with a 'fix once, fix firs ...
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IT Support Engineer
Found in: Talent UK C2 - 4 days ago
TJX Europe Chesterton, United Kingdom Full timeJOB DESCRIPTION Discovery is at the centre of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores. We are part of the TJX Family which includes TK Maxx, and Homesense in Europe and the UK and across the r ...
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Support Engineer
Found in: Talent UK C2 - 4 days ago
FORTNA Milton Keynes, United Kingdom Full timeFORTNA partners with the world's leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to op ...
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2nd Line IT Support Engineer
Found in: Ziprecruiter UK C2 - 4 days ago
Lucid Connect Ltd Brixworth, United KingdomJob Description · 2nd Line Support Engineer · Brixworth, Northamptonshire – Permanent · Salary up to £34,000 dependant on experience + Company Benefits + Fantastic team and working environment · Lucid Connect have an exciting new opportunity to join a market leading IT solutions ...
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Technical Sales Manager
Found in: SonicJobs Direct Apply UK - 5 days ago
Bennett and Game Recruitment LTD Wellingborough, United Kingdom Full timeTechnical Sales Manager - Required for our candidate in their Wellingborough office. Our client is a leading equipment hire and Engineering Service supplier to the UK for the tunnelling, Construction, and Civil Engineering industries. · The successful candidate will be responsibl ...
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Manufacturing Engineer
Found in: SonicJobs Direct Apply UK - 2 days ago
Jenrick Engineering Corby, United Kingdom Full timeWe have a fantastic opportunity for a Manufacturing Engineer with a specialism in Robotic welding The company is the leading supplier to their industry and with continual growth they are constantly reviewing production methods and investing in new machinery and processes. As such ...
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Technical Support Engineer
Found in: Click to Hired UK C2 - 2 days ago
Recruit 2 You Northampton, Northamptonshire, United Kingdom Permanent, Full timeOur client is seeking a skilled Technical Support Engineer to join their team based in Northampton. You will provide technical assistance and support for perimeter protection solutions. · As the new Technical Support Engineer, you will play a critical role in ensuring the optimal ...
1st Line Support Engineer - Kettering, Northamptonshire, United Kingdom - DigiTech Resourcing
Found in: Appcast UK C C2 - 1 day ago
Description
1st/First Line Support Engineer
Hybrid - Kettering
£23,000 - £27,000
Digitech are partnered exclusively with a fast-growing and innovative MSP. They have employed over 60 people within the technical team in the past 3 years and have no signs of slowing down.
After a successful 2023 and with plans to onboard multiple new clients in the coming months, they are seeking multiple 1st Line Support Engineers to join the team.
Responsibilities:
Requirements:
Must be eligible to work in the UK.